Hidden Disability Help

25 April 2019

Sunflower Lanyard Scheme for People With Hidden Disabilities

a green lanyard with sunflowers on it is on a table in a store .
A special assistance scheme to help people with hidden disabilities is being made more widely available. 

The Sunflower Lanyard scheme, first introduced by Gatwick Airport, has been adopted by many other airports and is being trialled in 37 Sainsbury's supermarkets. The scheme helps those with a number of disabilities, such as autism, dementia, visual or hearing impairment. The lanyards can be collected from the Special Assistance Desk at airports and Customer Service Desk in participating Sainsbury's stores. The lanyard alerts staff that the person may need a little more time with certain tasks or be dealt with in a calm manner.
 
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