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PerCurra North Notts Franchisee Signs New 10-Year Agreement

Wed, 09 Sep 2026 13:58:41 GMT

PerCurra Franchising is delighted to announce that Olivia Newcombe has signed a new 10-year franchise agreement, reaffirming her commitment to delivering high-quality home care services across North Nottinghamshire.

Olivia first became a PerCurra franchisee in 2021 when she launched PerCurra North Nottinghamshire, bringing the organisation's person-centred care services to people living throughout the area.

Her franchise journey followed more than a decade of dedicated service with PerCurra's flagship branch in West Bridgford, Nottingham. Having joined the company as a Care Assistant, Olivia quickly demonstrated her passion for delivering exceptional care and supporting clients to live independently in their own homes.

Over the course of eleven years, she progressed through a number of increasingly senior roles, including Field Care Supervisor, Care Co-ordinator and Acting Care Manager, gaining extensive experience across all aspects of care delivery and business operations.

Since establishing her own franchise, Olivia has built a strong reputation for providing reliable, compassionate care services and creating a supportive environment for both clients and care staff.

Commenting on the signing of her new franchise agreement, Olivia said:

"I am absolutely delighted to be extending my partnership with PerCurra for a further 10 years. Having started my career with the organisation as a Care Assistant and progressed through a variety of roles, PerCurra has played an important part in my professional journey.

"Becoming a franchisee in 2021 gave me the opportunity to build a business that makes a genuine difference within local communities, and I am incredibly proud of everything that our team has achieved so far.

"Looking ahead, I am excited to continue growing the business, creating more employment opportunities and delivering excellent care and support to people across North Nottinghamshire. We remain committed to helping our clients live independently and with dignity in the comfort of their own homes."

Gill Heppell, CEO of PerCurra Franchising, congratulated Olivia on reaching this milestone and praised her achievements since becoming a franchise owner. She said: "It has been wonderful to see Olivia flourish as a business owner over the past five years. Having worked her way through the organisation from Care Assistant to Acting Care Manager before becoming a franchisee, she possesses an exceptional level of expertise and industry knowledge.

"Olivia leads by example and demonstrates an unwavering commitment to delivering excellence for her clients while also providing outstanding support and leadership to her care team. She embodies the values that are at the heart of the PerCurra network and has built a highly respected care service within her community.

"We are delighted that Olivia has chosen to extend her partnership with PerCurra and look forward to supporting her continued growth and success over the next decade."

The new agreement reflects both Olivia's confidence in the PerCurra model and the strength of the relationship she has developed with the franchisor since first joining the organisation more than 15 years ago.

As PerCurra North Nottinghamshire continues to expand its services, Olivia and her team remain focused on providing outstanding care that enables people to remain safe, comfortable and independent in their own homes for as long as possible.

4 Home Care Trends for Ageing Well and a Fulfilling Later Life in Nottingham

Tue, 08 Sep 2026 17:37:44 GMT

Age UK estimates that around 940,000 older people in the UK often feel lonely, with 270,000 going a week without speaking to a friend or family member. Many families across Nottingham are now seeking a different approach: one where later years still feel truly like their own .

You want to stay in the home you love, keep familiar routines, and enjoy the people and pastimes that give your days meaning. Public talk about ageing still leans on challenge and loss, yet thoughtful support can keep later life full of purpose, dignity and everyday joy.

We see four trends that are reshaping how you can approach ageing and a fulfilling later life. Care in Nottingham that is private, adaptable and built around you can turn those trends into ordinary, happy days at home.

Four trends shaping ageing and a fulfilling later life in Nottingham

1. Positive ageing is taking centre stage

Fewer people now accept that growing older must mean stepping back from life. Positive ageing home support treats later years as a chapter for growth, learning and connection. Research from the University of Edinburgh on ageing at home found that living in a familiar setting and staying linked to the community supports wellbeing, independence and healthy ageing.

This presents a clear opportunity for you. Seek help that genuinely protects who you are, rather than focusing solely on tasks. A carer who supports a club visit, an hour in the garden, or helps with a favourite recipe is truly investing in your quality of life as you age .

2. Companionship now sits at the heart of good care

Health leaders now treat loneliness as a serious risk, not merely a private inconvenience. Age UK, in its November 2024 parliamentary briefing "You are not alone in feeling lonely", clearly set out how isolation harms both health and happiness. Promoting senior well-being , therefore, involves conversation, shared meals, and genuine company, alongside essential practical personal care.

This is your opportunity to include companionship in your care plan from day one. Families who prioritise this often observe brighter moods and greater confidence at home.

3. Staying at home remains the preferred path

Most people want to remain at home rather than move into residential settings. Timely help can protect independence and reduce unplanned hospital stays. Families now judge dignified elderly care in the UK by how well it maximises independence for seniors, while keeping daily life comfortable.

The key for you lies in flexibility. Privately funded home care can adjust seamlessly with your needs, ensuring you maintain control as circumstances change. That is how we help you live your life your way .

4. Care plans now include passions, not only tasks

Active retirement home care is moving beyond washing, dressing and meals. Personalised graceful ageing support starts with what you love, from music and walking to cooking or family visits. Our carers do not wear uniforms, so they feel like familiar companions rather than a clinical presence.

One family shared, "This company goes above and beyond when helping out my family member. They are amazing, take notice of every little thing. My family member could not be happier with the service." That attention to small preferences turns a visit into a better day.

This is your chance to incorporate hobbies and aspirations directly into your care plan. When support truly aligns with your way of living, every day can still hold purpose and connection.

How to turn these trends into a better week at home

You do not need to wait for a crisis. Start with an honest picture of a good week, then match help to that picture and review it as your interests change.

Name the people and pastimes that still matter.
Treat social time as essential, not optional.
Choose support that can change with your plans.
Look for carers who notice the small details.

Explore Percurra's home care in Nottingham and read how families describe our work in our client stories. We specialise in privately funded, client-centred support that stays discreet and personal.

Ready to embrace later life at home?

If you are looking for care that protects your independence while still leaving room for joy, we would love to hear what matters most to you. Share your hopes, and we will help you shape support that revolves around your home, your routines, and the life you still want to live. You can talk with our Nottingham team whenever you are ready.

Great Inspection Report for PerCurra Edinburgh Branch

Fri, 04 Sep 2026 12:30:50 GMT

PerCurra Edinburgh is celebrating a successful Care Inspectorate inspection after being awarded a rating of 'Good' (Grade 4) across all four quality indicators assessed.

The inspection evaluated the service in four key areas:

How well do we support people's wellbeing? – 4 Good
How good is our leadership? – 4 Good
How good is our staff team? – 4 Good
How well is our care and support planned? – 4 Good

These ratings reflect the dedication, professionalism and person-centred approach demonstrated by the entire PerCurra Edinburgh team in supporting people to live independently and comfortably in their own homes.

The Care Inspectorate uses a six-point grading scale, where 1 is Unsatisfactory and 6 is Excellent. Achieving a rating of Good across all assessed areas highlights the service's commitment to delivering high-quality care and support while maintaining strong leadership, effective care planning and a skilled workforce.

Recognition for the Team

Registered Care Manager, Falak Jiwani , said: "I am absolutely delighted with the outcome of this inspection. Achieving Good ratings across all four categories is a testament to the hard work, dedication and compassion shown by every member of our team each day. We are committed to providing high-quality, person-centred care that enables people to remain independent in their own homes, and it is wonderful to see our efforts recognised by the Care Inspectorate. I would like to thank our care team, our clients and their families for their continued trust and support."

A Positive Milestone for the Business

PerCurra Franchising CEO, Gill Heppell , congratulated the Edinburgh team on their achievement.

"Congratulations to Falak and the entire PerCurra Edinburgh team on this excellent inspection result. Receiving Good ratings across all four quality indicators demonstrates the strength of the service being delivered and the team's dedication to achieving positive outcomes for the people they support. This inspection outcome reflects the hard work and commitment that Falak and the team bring to the business every day. We wish the branch every success as it continues to grow and build on this achievement."

Looking Ahead

The inspection result provides further reassurance to clients and their families that PerCurra Edinburgh is delivering quality care and support that promotes wellbeing, independence and choice.

As the service continues to develop, the team remains focused on maintaining high standards, continually improving the care experience and making a positive difference to the lives of those it supports throughout Edinburgh and the surrounding areas.

Congratulations to Falak and the entire PerCurra Edinburgh team on this fantastic achievement.

6 Opportunities to Enjoy Daily Living Support at Home in Nottingham

Tue, 01 Sep 2026 11:55:09 GMT

Around 7% of adults in England still feel lonely often or always, according to the UK Government's Community Life Survey. Along with that quiet loneliness often comes an added strain: the daily jobs that once felt simple now take more energy than you have.

When cooking, cleaning, and errands stack up, home can start to feel like work. You might skip a hot meal, put off the supermarket, or go days with little conversation. Age UK has shown that around 3% of people aged 65 and over in England go a whole week without speaking to a friend or family member. This isolation often brings unhappiness.

You don't have to manage this alone. Percurra specialises in adaptable, discreet home care designed to help you live your life your way . Our carers skip uniforms so visits feel personal and truly about you. Below, we explore six ways daily living support can make your ordinary days brighter.

Daily living support in Nottingham: 6 opportunities for easier days

Each one pairs practical help with a friendly face, so you keep control of home life.

1. Turn chores into genuine companionship

Social support at home matters just as much as getting the washing up done. A carer who chats while they work can protect your mood and your independence. Simple conversation over tea, a shared laugh, and a familiar face can genuinely lift an entire afternoon.

Clients often tell us our team notices every little thing and leaves no stone unturned. That's home help and companionship working seamlessly together, not just a rushed list of tasks.

2. Keep your home comfortable with light housekeeping

Our light housekeeping services restore calm without ever taking over your personal space. We'll dust, tidy, and care for your laundry exactly the way you prefer, so you stay completely in charge of how your home looks and feels.

A comfortable house makes it easier to welcome visitors and enjoy your rooms. We handle the jobs that tire you, so you can spend energy on what you love.

3. Take the strain out of grocery shopping

Grocery shopping assistance ensures your cupboards are always stocked with food you genuinely enjoy. We can shop alongside you, follow a detailed list, or even collect extras if your plans change. This means your meals stay varied and interesting, and you avoid the hassle of heavy bags.

A trip out can also be a social outing if you want one. You set the pace. We make food shopping simple again.

4. Lean on a personal assistant who learns your way

A personal assistant for seniors can truly hold your week together, helping with everything from letters and appointments to meal planning. Having one trusted person who learns your routines, likes, and little preferences provides continuity that reduces stress and keeps life predictable.

Our Nottingham home care services build that relationship with care. You decide what help looks like. We adapt as your needs change.

5. Share pet care and prescription collection

Pets need walks, feeding, and company, and medicines need collecting on time. Our pet care for older people and reliable prescription collection service can remove these two common worries with one joined-up plan. Your animals stay happy, and your treatments remain on track.

These practical visits still include conversation and kindness. Support should feel human, even when the task is simple.

6. Give family carers room to breathe

Loved ones often carry the worry of your well-being, as well as the practical load. Regular help at home provides them with much-needed rest, all while you stay comfortably in the house you love. This relief protects both your relationships and your independence.

When family know a capable, friendly carer is with you, everyone sleeps better. You keep your choices. They keep their energy. Read what families say about our carers to see how this feels in real homes.

Make every day feel more like yours

The real opportunity isn't just a cleaner kitchen or a full fridge. It's about creating a home life that still feels uniquely yours, with less stress and more enjoyable company. From brewing tea to walking the dog, we complete tasks your way and stay for the chat that truly makes the day matter.

Ready for brighter, easier days?

If you're looking for support that seamlessly combines practical help with genuine friendship, we'll listen first and then shape care entirely around your routines. There's no pressure and no rigid plan. Speak with our team whenever you're ready to make home life easier and brighter.

Personalised Independent Living Support in Nottingham

Tue, 01 Sep 2026 11:51:55 GMT

The desire to live autonomously and independently in your own home is perfectly natural and incredibly important. For many in Nottingham, finding the right support to make this a reality means seeking personalised independent living support. At Percurra, we are dedicated to providing compassionate assistance, ensuring our clients can maintain their dignity and continue enjoying their preferred lifestyle within the comfort of their familiar surroundings.

Understanding Bespoke Home Care Plans

We understand that every person is unique, which is why bespoke home care plans are so important. Our plans are carefully crafted to genuinely reflect your individual needs, preferences, and daily routines. This means moving beyond generic care to ensure that every aspect of our support is truly client-centred across the UK.

Tailoring care to individual needs begins with a comprehensive assessment process. We work closely with you and your family to identify your specific requirements, ranging from personal care assistance to domestic help and companionship.

This collaborative approach ensures we create a holistic and effective support framework.

Our plans offer flexible home help for Nottingham residents, designed to adapt smoothly as your needs evolve over time.

Maintaining Independence at Home with Percurra

Maintaining independence at home is a fundamental part of Percurra's philosophy. We firmly believe in empowering individuals to continue living life on their own terms. Our support helps clients engage in their communities, pursue hobbies, and manage their households effectively, all while receiving the precise assistance they need.

We provide truly empowering daily living assistance. This support is carefully designed not to take over, but to facilitate your abilities and independence. Our dedicated caregivers are trained to support daily living activities in a way that actively promotes self-reliance and confidence. Ultimately, our goal is always to enhance the quality of life for seniors and all adults who require assistance.

Why Choose Percurra for Your Support Needs?

Choosing Percurra means partnering with an organisation genuinely committed to your well-being. We pride ourselves on transparent communication, providing highly trained caregivers, and maintaining a truly person-first approach. For us, our services are never merely tasks; they are genuine human connections built on trust and mutual respect.

We are a leading provider of personalised independent living support in Nottingham. Our reputation has been built on consistently delivering compassionate, professional, and effective care solutions that genuinely make a positive difference in people's lives. For this reason, if you are seeking comprehensive and sensitive support, Percurra is an ideal choice.

Get in Touch Today

Ready to explore personalised independent living support in Nottingham? We invite you to contact Percurra today for a no-obligation consultation. Let us help you craft a bespoke home care plan that truly honours your individuality and fosters your independence. Learn more about our services.

Funding Home Care in Nottingham: Practical Guidance for Families Seeking Quality Support

Tue, 18 Aug 2026 10:24:34 GMT

For many families in Nottingham, the journey to finding quality home care often starts with a significant financial discovery: if savings exceed £23,250, they're typically expected to arrange and pay for care themselves from the outset.

This financial threshold immediately sparks vital questions about costs, eligibility, and long-term planning. It can feel overwhelming, especially when your primary concern is simply securing the best support for a loved one at home.

Why Funding Home Care in Nottingham Feels Complex

Understanding care funding in Nottingham can be challenging because local rules require both a care needs assessment and a financial assessment before any support can be provided. Both Nottingham City Council and Nottinghamshire County Council apply the same capital limits as the rest of England, meaning individuals with savings over £23,250 are generally classed as self-funders and must cover their own care fees. While average council-arranged home care costs around £15 per hour, many families find that private arrangements offer greater flexibility and faster access to the exact hours and type of support they need.

This often leads to confusion about which route to take, and concern that the wrong choice could inadvertently affect precious savings or a loved one's independence.

Understanding Local Authority Care Funding and Self-Funded Options

Current Age UK guidance confirms that the same capital thresholds apply nationwide. If savings fall between £14,250 and £23,250, you may receive partial council support. Amounts below £14,250 are primarily assessed on income, with a Minimum Income Guarantee of £241.45 per week protected for single people over State Pension age.

NHS Continuing Healthcare offers another vital route for those with a primary health need, providing fully funded care without means testing. However, eligibility is tightly defined, and many families miss this option simply because they are unsure how to apply.

We help you understand these various options, so you can effectively combine local authority care funding with private top-ups where it makes sense for your unique situation.

How Bespoke Care Financial Planning Protects Your Independence

Early planning allows you to map out how long savings might last at different levels of support and when council help could begin. This proactive approach significantly reduces anxiety about exhausting resources and empowers you to make informed decisions that keep you or your relative living comfortably at home, preserving their independence for longer.

We work collaboratively with you to review your income, capital, and expected care needs, then explain realistic scenarios without pressure or jargon. Our Nottingham team specialises in privately funded home care, which is designed to adapt as your circumstances change. We ensure consistent, familiar carers and avoid uniforms, so support always feels personal rather than clinical.

One family we supported used a combination of Attendance Allowance and a modest private arrangement to cover the hours they needed while staying under the capital threshold that would have triggered full self-funding. Clear conversations at the start made all the difference.

Practical Steps to Explore Care Funding Solutions

Begin by requesting a care needs assessment from your local council; this free step provides an official record of the support required, even if you ultimately intend to arrange care privately.

Next, gather details of savings, pensions, and any property you hold. We can review these figures with you in confidence, demonstrating how different funding mixes might affect weekly costs and your long-term financial security.

Finally, it's crucial to compare the flexibility of private care against council-arranged services. While council support is valuable, many clients discover that even a small private contribution can unlock the exact schedule, continuity of carers, and personalised attention they value most for their loved one's comfort and wellbeing.

We also signpost you to NHS Continuing Healthcare assessments when the health criteria appear to be met, helping you prepare the evidence without unrealistic expectations.

Long-Term Benefits of Informed Independent Living Finance Decisions

Families who truly understand the care funding thresholds and available options early on consistently report greater peace of mind and fewer last-minute changes down the line. This proactive knowledge helps them avoid the stress of sudden funding gaps. It allows them to focus entirely on quality of life rather than getting bogged down in administrative paperwork.

Our approach integrates funding conversations with care planning from the very first visit, ensuring you receive tailored advice that matches both your budget and your goals for staying at home. You can read more about how we support clients across our network on our website .

Ready to Explore Your Options?

We are here to provide clear, personalised guidance on funding home care in Nottingham, empowering you to make confident choices that protect independence and wellbeing; simply contact us today for a confidential discussion about the options available to you.

Celebrating Client Independence Stories in Nottingham Home Care

Wed, 12 Aug 2026 09:43:57 GMT

Many people in Nottingham reach a point where getting dressed or preparing meals takes more effort, yet they still want to stay in the home they know. At Percurra we see this every day, and we focus on the positive steps that keep daily life running smoothly.

The worry that asking for help will mean giving up control is common. Families often wonder whether outside support will feel intrusive or will change the routines that matter most. We understand this concern, and we work to remove it by offering care that fits around you rather than the other way round.

How the Right Support Protects Independence

According to the Care Quality Commission State of Care 2024 report, person-centred care helps people remain at home safely while maintaining their sense of choice. We build every plan around the activities that matter to each client, whether that's continuing a weekly hobby or simply managing personal care with privacy.

Our carers don't wear uniforms, so visits feel like friendly support rather than a formal service. This small detail helps many clients feel more at ease and keeps the focus on their preferences. We visit at times that suit you and we adjust the plan whenever needs change.

Inspiring Client Independence Stories from Nottingham

One client wanted to keep attending a local social club but found walking to the bus stop difficult. With short daily visits focused on mobility exercises and a reliable companion for the short journey, she now attends twice a week again. Her family noticed she speaks more about future plans and less about what she might have to give up.

Another person struggled with the morning routine after a short hospital stay. We arranged the same two carers for every visit so the client could get used to familiar faces. Within weeks she was choosing her own clothes again and directing the order of tasks. A family member told us the carers notice every small detail and that their relative couldn't be happier with the service.

These outcomes come from listening first. We ask what a good day looks like for you and then we match the right people and timing to make that day possible. The result is often renewed confidence and the ability to keep favourite habits in place.

Practical Steps to Find Support That Works for You

Start by listing the tasks that feel harder now and the activities you want to protect. This list helps any care provider understand your priorities quickly. Next, ask how the organisation trains its team and whether the same carers can visit regularly so you build trust.

Look for a provider that offers flexible visit lengths and times. At Percurra we can begin with one or two short calls a day and increase support only if you want it. We also offer a free initial chat so you can ask questions without pressure.

Check that the service is registered and inspected; this gives you confidence that standards around dignity and safety are being met. We are happy to share our latest inspection details during the first conversation.

Finally, speak with family members about what success would look like for them too. Many relatives feel relief when they know someone reliable is helping with the small things that used to cause worry. This shared understanding often makes the decision easier.

Maintaining Dignity and Quality of Life at Home

Quality of life improvements often show up in ordinary moments such as choosing what to wear or deciding when to have lunch. We keep these choices with you. Our approach means you stay in charge while we handle the practical parts that have become harder.

You can read more about how we work on our work page and see the range of support available through our Nottingham services. Every plan is different because every person is different.

Ready to Write Your Own Story?

We believe the right support lets you keep living life your way. If you would like to explore how personalised home care could help you or someone you care for, please get in touch with our friendly team today through contact us .

Choosing Trusted Home Care Nottingham for Lasting Peace of Mind

Wed, 05 Aug 2026 11:38:53 GMT

Families in Nottingham often spend weeks comparing options before they feel confident about home support for a loved one. The search brings real worry over consistency, clear terms, and whether carers will truly respect independence.

Many relatives fear rushed visits, changing faces at the door, and hidden costs that appear later. These concerns grow when contracts feel unclear and feedback channels seem slow. The result is sleepless nights and hesitation to finalise any arrangement.

Recent findings from the Care Quality Commission show that 83% of adult social care services hold a Good or Outstanding rating, yet families still check every detail before they commit. They want proof that a provider maintains standards every day, not just on paper.

What Builds Real Trust in Home Care

True reassurance comes from visible systems rather than promises. Clear written agreements set out visit lengths, fees, and review points from the start. Open lines to managers mean questions receive prompt answers and any issue is logged and resolved quickly.

Percurra maintains a CQC Good rating across its branches. We also publish client feedback so families can see real experiences. Carers work in plain clothes, which helps visits feel natural and personal instead of clinical. Minimum one-hour calls give time for conversation as well as practical help, directly addressing the fear of task-only support.

Staff continuity matters too. Regular rotas and named key workers reduce the number of new faces, which research from Homecare.co.uk shows is one of the strongest drivers of satisfaction. Families notice the difference when the same team returns and small changes in condition are spotted early.

How Percurra Turns Standards into Daily Peace of Mind

We begin with a no-obligation chat that maps exactly what matters to you and your family. From there we prepare a straightforward plan that lists hours, costs, and how reviews will happen. Nothing is left open to later surprise.

Our Nottingham team follows the same process used across our UK branches, so quality stays consistent whether support is needed for a few hours a week or live-in arrangements. Our Nottingham services page shows current availability and the types of tailored packages we offer.

When something changes, a named contact updates you the same day, and complaints or concerns follow a published route that guarantees a written response within set timescales. This structure removes the uncertainty that often lingers with less organised providers.

Practical Steps Families Take with Percurra

First, book a confidential discussion so we can listen to daily routines and any worries. Next, receive a written proposal that includes exact fees and visit lengths for your approval. Then meet the proposed carer team before any support begins, giving everyone a chance to feel comfortable.

Ongoing reviews happen at agreed intervals, and you can request extra input at any time. Families tell us this steady rhythm lets them focus on time together rather than logistics. One relative noted that management and care staff have always been extremely supportive and accommodating, while another said no stone is left unturned from the first call onward.

These outcomes reflect our mission to help people live life their way while giving relatives genuine reassurance. Ethical practices, trained staff, and open communication sit at the centre of every plan we create.

Why Families Choose Percurra for Secure At-Home Support

Accredited status, published fees, and a clear complaints process remove the guesswork that creates anxiety. Non-uniformed carers and one-hour minimum visits protect dignity and allow real companionship. Consistent teams and proactive updates keep everyone informed without extra effort on your part.

We operate on the principle that quality must be felt every day, not just measured in reports. That approach has earned awards and, more importantly, lasting relationships with the people we support across Nottingham and other UK locations.

When you work with us, you gain a partner that values transparency as much as compassion. The result is the quiet confidence that comes from knowing your loved one receives ethical home care services. These are delivered by people who truly understand their individual needs.

Ready to Get Started?

If you want to explore how our approach can bring lasting reassurance to your situation, we invite you to speak with our team. Contact us today to arrange a confidential conversation and take the first step toward secure, client-centred support.

PerCurra Leicestershire North Achieves CQC Registration

Tue, 04 Aug 2026 10:42:39 GMT

Percurra is delighted to announce that our Leicestershire North branch has officially been registered with the Care Quality Commission (CQC), marking an important milestone in the branch's growth and development.

CQC registration means that Percurra Leicestershire North can now provide regulated care services, including personal care, to people across North Leicestershire. This enables the branch to support clients with a wider range of care needs, helping more people to live independently and comfortably in their own homes.

The achievement reflects the branch's commitment to delivering high-quality, person-centred care and meeting the standards required by England's independent regulator of health and social care services.

For local individuals and families seeking care and support, the registration provides reassurance that Percurra Leicestershire North has demonstrated its ability to provide safe, effective, compassionate and responsive care in line with CQC requirements.

Branch owner Sylvester Asante welcomed the news, describing the registration as a significant step forward for the business and the communities it serves.

"We are thrilled to have received our CQC registration and are looking forward to delivering more services to clients across North Leicestershire. This milestone allows us to expand the support we can provide and help more people maintain their independence while receiving high-quality care in the comfort of their own homes. We are excited about the future and the positive impact we can make in our local communities."

Sylvester Asante, Owner, Percurra Leicestershire North

The branch is now able to offer a broader range of services tailored to individual needs, including personal care support alongside Percurra's existing home care and companionship services.

Everyone at Percurra would like to congratulate Sylvester and the Leicestershire North team on this achievement. We look forward to seeing the branch continue to grow and make a difference to the lives of clients and their families throughout the area.

For more information about the services available from Percurra Leicestershire North, please contact the team today.

Meal Preparation Support in Nottingham: Trends Helping You Eat Well at Home

Mon, 27 Jul 2026 11:59:31 GMT

Around 1.3 million people aged over 65 in the UK are estimated to be malnourished or at risk of malnutrition. This growing concern affects many families in Nottingham who want to keep enjoying meals at home without added stress.

When cooking becomes difficult, appetite can drop and nutritional gaps can appear. You may notice less energy or fewer favourite dishes on the table, which affects both your health and daily enjoyment.

Trend 1: Personalised Meal Planning in Home Care

Modern care plans now meticulously consider individual tastes, cultural habits, and medical needs such as managing diabetes or swallowing difficulties. This ensures families receive truly tailored meal planning support that matches their exact preferences and health goals.

We build menus around what you truly like and need. Our carers carefully plan balanced plates featuring fruit, vegetables, fibre-rich foods, and lean proteins, always following the Eatwell Guide principles. The result is meals that not only feel familiar but also genuinely support your wellbeing.

Trend 2: Grocery Shopping and Cooking Assistance for Seniors

Reduced mobility and limited transport often make shopping and cooking difficult. This trend highlights the immense value of practical grocery shopping home help, especially when combined with simple, batch-cook recipes that keep fresh ingredients accessible.

Our non-uniformed carers can accompany you to the shops or place orders online, then prepare dishes together in your kitchen. This ensures you stay in control while receiving the cooking assistance for seniors that keeps mealtimes enjoyable and safe.

Trend 3: Food Safety and Nutrition Guidelines at Home

Current UK guidance strongly stresses safe storage, proper reheating, and effective infection control in domestic kitchens. Families gain significant peace of mind knowing our carers follow clear hygiene steps and label all pre-prepared foods correctly.

We train our team rigorously in these standards to ensure every visit protects your health. It's a critical focus, as alarming statistics from the British Association for Parenteral and Enteral Nutrition (BAPEN) reveal that up to 35% of people admitted to care settings from their own homes are at risk of malnutrition. This clearly shows why structured dietary support at home is not just helpful, but truly vital.

Ultimately, these trends demonstrate how comprehensive home-based nutrition care can effectively restore both health and pleasure to daily meals. At Percurra Nottingham, our services seamlessly combine shopping, planning, and preparation, empowering you to continue living independently with food you genuinely enjoy.

Ready to Enjoy Nourishing Meals at Home?

We are here to support you in living life your way with adaptable, client-centred care. Contact us today to discover how thoughtful nutrition assistance home care can bring joy back to mealtimes.

6 Proven Practices for Home Care Safety Nottingham Families Can Rely On

Tue, 21 Jul 2026 10:30:44 GMT

Discover how Percurra ensures safe home care for Nottingham families, focusing on privacy and independent living.

How Continuous Training Builds Safer Home Care for Families in Nottingham

Mon, 13 Jul 2026 07:06:08 GMT

When you invite carers into your home, you rely on their skills to keep daily life safe and comfortable. Families across Nottingham often discover that initial qualifications alone do not guarantee consistent results over time.

The problem arises when training stops after induction, as carers may miss updates on medication changes, new infection risks, or evolving safeguarding needs, leaving you with support that feels uncertain rather than reassuring.

We address this gap through a structured approach that begins with the Care Certificate and extends into regular professional development. Our teams complete specialist modules in medication administration training, infection control home care, and safeguarding care standards, then refresh these skills through supervised practice and annual updates.

Step 1: Establish a Strong Foundation with the Care Certificate

Every carer starts with the nationally recognised Care Certificate. This covers core topics including manual handling, fire safety, and equality. We then map each person's learning to the specific needs of clients in Nottingham so the training feels relevant from day one.

Step 2: Add Specialist Modules for Real Home Situations

Beyond the basics, we provide targeted sessions on medication administration training and infection control home care. Carers practise these skills in realistic settings so they can respond calmly when a client needs help with tablets or when hygiene routines must adapt to a new health concern.

Step 3: Schedule Regular Supervision and Observation

We pair every carer with a supervisor who observes visits and offers immediate feedback. This step turns classroom knowledge into confident action. Families notice the difference when carers spot small changes in wellbeing because they have been trained to observe details closely.

Step 4: Review and Update Skills Each Year

The Care Quality Commission Guidance on Regulation 18 requires providers to support ongoing professional development. We meet this standard by reviewing training records, running refresher courses, and linking new learning directly to the people we support. This process keeps care aligned with current best practice across the UK.

Step 5: Apply Learning to Your Personal Routine

Continuous training only matters when it improves your day. Our carers use updated knowledge to adjust meal plans, mobility support, or medication reminders so you stay in control of your own home life. One family told us the agency created a well-trained team that provides continuity and genuine kindness because every carer had practised the same high standards.

Professional carer development isn't an optional extra here in the UK. It directly reduces risks and builds the trust you need to enjoy independent living.

We track progress for each team member so you receive care that evolves with your circumstances rather than remaining static.

You can explore how these standards work in practice on our Nottingham services page. We also share real experiences from families on our Work section.

Practical Takeaways for Choosing Home Care

Ask any provider how they refresh skills after the first year. Look for documented supervision, specialist modules, and clear links between training and daily visits. These questions help you identify organisations that prioritise professional development for carers as a core part of their quality assurance in home care .

When training stays current, carers feel more confident and you gain peace of mind. We see this outcome every week as clients report smoother routines and fewer concerns about safety.

Ready to Get Started?

Experience the reassurance that comes from a team whose skills grow with your needs. Contact us today to discuss how our continuously trained carers can support you at home.

Understanding the Percurra Care Planning Process

Mon, 06 Jul 2026 09:05:25 GMT

Many people feel anxious when they first realise they may need support to stay at home. They want clear answers and a plan they can trust. At Percurra we understand this fundamental need for certainty and control.

Generic care plans often miss the small but important details that make daily life comfortable, and when plans ignore routines, preferences or family input, people quickly lose confidence in the support they receive. This leaves families frustrated and individuals feeling less in charge of their own lives.

Why a Collaborative Approach Matters

At Percurra, we believe our care planning process works best when we build it collaboratively with you. Our team starts with a full in-home assessment that carefully considers physical health, emotional well-being, social connections, and daily habits. We also speak with family members and any professionals already involved in your care. This ensures no important details are overlooked.

This client-centred care assessment goes beyond a simple checklist of tasks. It records what matters most to you – from favourite meals to cultural practices and long-term goals. Because it's created with your input, the plan feels truly personal, never imposed.

How We Keep Plans Responsive

Needs change, and our bespoke home care planning reflects this reality. We schedule regular personalised care reviews, usually every three to six months or sooner after events such as a hospital stay or a new diagnosis. These reviews allow us to adjust your support quickly, ensuring you continue to receive the right help at the right time.

According to the Care Quality Commission, effective care planning must focus on the whole person and give people real choice and control. Our process follows this guidance by treating planning as an ongoing conversation rather than a single meeting.

Families in Nottingham often share how our approach builds trust. One relative, for example, noted that the team created a well-trained group of carers who provide continuity and respond promptly when rotas need to change, with another family praising how 'no stone is left unturned', from management to the carers themselves.

What Comprehensive Care Coordination Looks Like

We link your care with GPs, community nurses and other services, ensuring everyone works from the same clear information. This comprehensive care coordination reduces gaps in service and helps you avoid unnecessary stress. Family members are also involved in key discussions, especially when decisions affect daily routines or future wishes.

Our carers do not wear uniforms, which helps the support feel more natural and respectful of your home. Every plan is reviewed and updated to ensure it stays aligned with your evolving needs, whether that means more companionship, extra personal care, or help after a period in hospital.

Practical Benefits You Can Expect

When care planning is done well, daily life becomes smoother. You keep more control over how your time is spent. Family members feel reassured that their loved one is understood and supported. Regular reviews also mean small issues are caught early, before they grow into larger problems.

We have seen how adapting care needs promptly improves confidence. Individuals who once worried about losing independence often regain a strong sense of calm once their plan truly reflects their actual preferences and goals.

You can read more about how we work with families across the UK on our site. If you are looking for services in your area, why not explore our services in Nottingham ? There, you'll see how the same careful process is delivered locally.

Ready to Experience Personalised Care?

We are committed to helping you live your life your way. Contact us today to start a conversation about a care plan that truly fits your needs and keeps you in control.

Choosing Private-Funded Home Care for Unmatched Quality

Mon, 06 Jul 2026 08:59:55 GMT

Around 13% of people aged 65 and over in England had unmet care needs in 2022, according to the Nuffield Trust and Care Policy and Evaluation Centre. This significant gap leaves many families seeking reliable care solutions that genuinely fit their lives, rather than forcing them into long waits.

You want the best possible support in your own home, yet navigating care choices can often feel overwhelming. Public routes typically involve long assessments and limited hours, leaving many unsure how to secure the right help quickly.

At Percurra, we see private-funded home care as a direct way to regain control, removing barriers and letting you shape every detail around your preferences and daily rhythm.

How Private Home Care in Nottingham Removes Common Barriers

Private funding opens immediate access to support tailored exactly to you, offering distinct advantages for families seeking quality private care at home.

Immediate start without waiting lists. You can begin receiving care within days rather than months. This speed matters after a hospital stay or when daily tasks start to feel unmanageable.
Fully personalised schedules. Visit times and durations adjust to your routine, not the other way around. Longer visits allow proper attention to both practical tasks and companionship.
Direct input on carer matching. You meet potential carers and choose those whose approach suits you best. Consistent faces build trust and reduce the stress of constant change.
Plans that evolve with you. As needs shift, services adapt without fresh approvals or delays. This flexibility keeps support relevant over time.
Discreet, non-uniformed carers. Our team arrives in everyday clothes, creating a natural presence that feels more like helpful company than formal care.
Responsive communication and adjustments. Families tell us management and staff act quickly when rotas need changing or concerns arise, giving genuine peace of mind.

One family shared that Percurra has been excellent, with management and care staff always supportive and happy to help. Another noted clear improvements in rota handling and office communication once private funding was in place.

Putting You in Control of Your Care

These opportunities combine to create a service that truly centres on you, ensuring we work together to build a plan reflecting your values, habits, and goals, rather than trying to fit you into a standard package.

You can explore our work and see how other families have used this approach to stay comfortable at home. For those in the Nottingham area, our local team understands the specific challenges residents face and delivers support that genuinely fits the community.

The result is care that feels personal, reliable, and genuinely designed around your real life, ensuring you stay in your own surroundings with the exact level of help you need, precisely when you need it.

Ready to Explore Your Options?

If you want care that truly puts your choices first and adapts seamlessly as life changes, we are here to help. contact our team to discuss how private-funded support can work for you.

Easter: A Perfect Time to Check In on Vulnerable Loved Ones

Thu, 26 Mar 2026 12:42:39 GMT

As Easter approaches, many of us are looking forward to brighter days and family time. It’s also a wonderful opportunity to check in on vulnerable relatives, neighbours, and friends who may need a little extra support.

While everyday life can get busy, seasonal moments like Easter naturally bring people together—and they offer the perfect reminder to look out for those who may be feeling isolated or finding daily tasks increasingly challenging.

A small visit can make a big difference

Simply popping in for a cup of tea or a friendly chat can lift someone’s spirits more than you might realise. Social connection plays a huge part in wellbeing, especially for those living alone or managing health conditions. Easter gives us the chance to reconnect, reflect, and make sure the people we care about are coping well at home.

Take them out to enjoy something local

If possible, consider taking your loved one out for a short local trip. It doesn’t need to be anything grand—sometimes the simplest outings are the most uplifting:

A gentle walk in a nearby park to see the spring flowers
A visit to a favourite café
A drive through familiar areas
A stop at a local garden centre
Enjoying an Easter event or community activity

Being out of the house, even for a short while, can offer a refreshing change of scenery, boost mood, and give you the chance to observe how they’re managing day-to-day life.

Why these moments matter

At PerCurra, we see every day how meaningful it is when someone feels supported, listened to, and valued. Regular check-ins help families spot small changes early—perhaps someone is struggling with mobility, feeling lonely, or finding daily routines more difficult.

Easter is a gentle reminder to pause and pay attention to these signs.

We’re here to help

If you notice that a loved one needs more support at home, PerCurra is here to make life easier and more enjoyable. We offer personalised home care that helps people stay independent, comfortable, and confident in the place they love most—their own home.

Whether it’s companionship, practical daily support, personal care, or specialist assistance, our team is ready to help.

How Early Homecare Support Can Transform Lives

Thu, 22 Jan 2026 14:27:43 GMT

Why Regular Check‑Ins With Vulnerable or Elderly Loved Ones Matter

As our loved ones grow older—or if they live with long‑term health conditions—it’s natural for everyday tasks to gradually become more challenging. While many people value their independence and prefer to remain in the comfort of their own home, they may not always voice when they’re struggling. That’s why regular check‑ins with vulnerable or elderly relatives, friends, or neighbours are so important.

At PerCurra , we see every day how the right support at the right time can make an enormous difference to someone’s health, safety, and overall wellbeing. Here’s why staying connected—and seeking professional help early—matters so much.

Spotting the Signs That Someone May Need More Support

Daily tasks like preparing meals, doing household chores, managing medication, or simply getting out of bed can become overwhelming for older or vulnerable adults. But these challenges often appear gradually, making them easy to miss unless we check in regularly.

A friendly visit or phone call can help you notice things such as:

Unfinished or repeated tasks (e.g., laundry piling up or unopened post)
Changes in mobility or balance
Forgetfulness, confusion, or missed medication
Reduced appetite or poor nutrition
A decline in personal hygiene
Withdrawal from social activities they previously enjoyed

These signs don’t mean someone has to lose their independence. In fact, they’re an opportunity to step in early and strengthen that independence with the right support.

Why Early Professional Help Is Better Than Waiting

Many families delay seeking homecare support until the situation becomes urgent—perhaps after a fall, a sudden decline in health, or a worrying incident. At this stage, individuals may face greater risks, relatives feel more stressed, and the options available might be more limited.

Early advice from a trusted homecare provider like PerCurra can:

Prevent crises before they occur
Reduce the risk of injury and hospital admissions
Support physical and emotional wellbeing
Preserve independence for longer
Offer families peace of mind

Often, people are surprised by how much difference a small amount of professional assistance can make.

How Just One Hour of Support a Day Can Transform Quality of Life

Homecare support doesn’t need to involve large amounts of time or major interventions. Even an hour a day of professional assistance can:

Boost Independence

A little help with key tasks—like meal preparation, washing, dressing, or medication prompts—can give someone the confidence to continue living life on their own terms.

Improve Safety

Trained carers can spot hazards or changes in health that might otherwise be missed, reducing the risk of falls or complications.

Relieve Loneliness

Regular visits provide companionship and conversation—something many older adults deeply value.

Support Health and Wellbeing

From ensuring nutritious meals to encouraging gentle activity and hydration, carers help maintain good daily routines.

Reassure Relatives

Families gain peace of mind knowing a professional is checking in and supporting their loved one in a consistent, reliable way.

At PerCurra, we tailor every care plan to the individual—meaning even a short daily visit can be designed to offer meaningful, personalised support.

You Don’t Have to Wait Until You’re Worried

If you’ve noticed that someone close to you is finding things just a little harder than before, or you’re unsure what level of help might be needed, we’re here to guide you. Seeking advice early doesn’t mean committing to long‑term support—it simply ensures you have the right information to make informed decisions.

By checking in regularly and acting early, you can help your loved ones remain safe, independent, and comfortable in their own home for as long as possible.

Keeping Safe & Warm in Winter

Thu, 13 Nov 2025 12:01:53 GMT

Short days and long winter nights. Here's some tips to help weather the colder temperatures and keep well.

Layer Up Smartly

It might sound obvious, but layering is key to staying warm. Several thin layers trap warm air better than one thick layer. If you’re heading outdoors, pack extra layers—temperatures can drop quickly in the shade or after sunset.

Hands, Feet, and Head Matter

Cold hands and feet can make you feel miserable. When it’s chilly, your body prioritises vital organs, so extremities lose heat first. Thick gloves, warm socks, and a cosy hat make a big difference. At night, cold can disrupt sleep, so wear warm nightwear and socks. For extra comfort, warm your nightclothes on the radiator before bed.

Hot Water Bottles: A Classic Comfort

A hot water bottle in bed feels wonderful, but remember:

Replace them every two years—rubber perishes over time.
Never use one with an electric blanket.
Avoid sitting on it or using it as a cushion.

Keep Your Home Warm Without Breaking the Bank

Energy costs are a concern, but these tips can help:

Heat the rooms you use most to around 18°C (64°F) .
Turn off radiators and close doors in unused rooms.
Open curtains during the day to let in sunlight; close them at night to keep heat in.
Block draughts and keep doors shut.
Rugs on hard floors add insulation and warmth.

Stay Ahead of Winter Germs

Flu and other viruses thrive in winter. Protect yourself:

Get your flu jab if you’re eligible:
Aged 65+
A carer
Under 65 with a long-term health condition
Living with someone immunocompromised
In long-term residential care
Ask about the pneumo vaccine (for pneumonia) and Shingles vaccine when you get your flu jab.

Basic hygiene matters too:

Wash hands regularly and use sanitiser when out.
Cough or sneeze into tissues.
Ventilate rooms when visitors come.
Avoid close contact with anyone unwell.
Consider wearing a mask in busy places.

Be Prepared

Stock up on:

Cold and sore throat remedies.
A few days’ worth of food for bad weather or illness.
Emergency essentials: torches, batteries, bottled water.

Check Your Benefits

The charity Age UK has some really helpful links including one to a Benefits Calculator. Click here

to check you are getting all the help you are entitled to.

Look Out for Others

Do you have a neighbour or family member who might need help? Share these tips, check in on them, and make sure they’re eating well and staying warm. A hot meal and a friendly chat can brighten winter for both of you.

New Edinburgh Branch Registered with Inspectorate

Tue, 21 Oct 2025 13:19:48 GMT

PerCurra Edinburgh has now achieved registration with the Care Inspectorate. This means the home care provider can now add ‘personal care’ to its range of support services.

The branch serves communities in Edinburgh and Lothian. It is part of the UK wide, award-winning PerCurra homecare network that was founded in 2008.

Falak Jiwani is the Director of Care of the Edinburgh branch said: “I am a Registered Nurse, committed providing compassionate, high-quality and personalised care to the local community, in their own homes. We are now offering personal care services with an emphasis on maintaining our clients’ dignity and independence.

“We look forward to welcoming new clients and delivering excellent standards of care as well as expanding our team of dedicated care professionals.”

For more information about the support services provided by PerCurra Edinburgh

telephone 0131 526 3271, email hello342@percurra.com or visit the web page https://www.percurra.com/percurra-edinburgh

PerCurra Leeds Office Move

Thu, 14 Aug 2025 10:46:39 GMT

Our PerCurra Leeds branch has officially moved into its new office space on King Lane, Alwoodley - marking an exciting new chapter for the company’s continued growth in the city.

To celebrate the opening, local businesses and guests from PerCurra HQ joined the PerCurra Leeds team for an open-day event on Wednesday, August 13. Guests toured the new premises, met the team, and learned more about the high-quality homecare services PerCurra provides to clients across Leeds.

Speaking at the event, Owner and Managing Director of PerCurra Leeds Mo Khaliq shared his enthusiasm about the move: “We’re absolutely delighted to be settling into our new, spacious office on King Lane. This move reflects our commitment to growing our presence in Leeds and continuing to deliver excellent homecare services to our clients. The new space gives us room to expand and better support our dedicated team and the people we care for.”

The new office will serve as a hub for PerCurra Leeds’ operations, supporting its mission to provide personalised, professional care that enables clients to live independently in their own homes and ‘live their life, their way’.

Making a Difference to Clients and Their Family

Mon, 02 Jun 2025 14:12:34 GMT

It's always touching to receive heartfelt messages from a client or their family members. It means so much to our team.

A beautiful thank you card has been received by the Registered Care Manager of PerCurra Nottingham. Joanne Townend and members of the care team were praised for the homecare support delivered to a gentleman in Nottingham. His family did not live locally and relied on the PerCurra team to keep him happy in his home.

The note reads:

Dear Joanne and all of your team at PerCurra who looked after my dad. Your care and devotion to his every need was second to none, you were always there for him and my family. We will be forever grateful to you all.

There were times when he was stubborn but you encouraged him to get out and about which did him the power of good and you always got a smile out of him.

As time went on his confusion became more profound; you found ways to remind him and put things in place to keep him safe in his home.

We always knew the time would come that he couldn’t live alone anymore, and was admitted to hospital where you visited him when I was 4 hrs away. And prepared him to move closer to me and his extended family.

Thank you all, Rebecca, Diane, Sab, Sarah, Nicola, Lily and all the other ladies who gave so much to him.

Our very grateful thanks to you all. Much love

Julia

Glasgow based care at home service praised in first inspection report

Fri, 23 May 2025 13:58:16 GMT

In its first inspection since registration, domiciliary care provider PerCurra East Dunbartonshire has been graded ‘Very Good’ for how it supports people’s wellbeing, its leadership and the quality of its team.

During an unannounced four-day inspection and visit at the end of April, the Care Inspectorate evaluated the service by talking to the manager, staff and clients; observing the day to day operation and reviewing information. The report, published on the Care Inspectorate website mentions how well the staff worked and communicated together. Leadership is recorded as being very good. Care plans set out the needs and outcomes people hoped to achieve and were created and updated with the involvement of the client and their relatives. The inspector also comments on seeing evidence of how staff arrangements were changed to accommodate a client’s preferences and changing needs and how the manager was highly creative with moving the support hours if they assessed the client needed extra support for their health and wellbeing.

Siriya Anwar is the owner and Managing Director of PerCurra East Dunbartonshire. She said: “It is really satisfying to receive such a high evaluation at our first inspection. Myself and my team are absolutely dedicated to providing the highest quality home care. That means being flexible to our clients’ needs and listening to them and their close family members who support them.”

The East Dunbartonshire branch is part of the UK-wide PerCurra home care network – an award-winning and highly respected provider that has been providing quality care and support since 2008.

To read the Care Inspectorate’s full report, follow the link from the PerCurra web page or go to https://www.careinspectorate.com/index.php/care-services?detail=CS2023000343

Specialist Oral Health Training - Care Staff Receive Certificates

Wed, 23 Apr 2025 11:15:05 GMT

Specialist Oral Health Training for PerCurra Grantham & Newark Care Team

Two members of PerCurra Grantham & Newark’s care team have now been trained as SONA Ambassadors. SONA stands for ‘Swallowing, Oral Health and Nutrition’ and the Ambassador scheme is run by the Lincolnshire Care Association. The aim is to train care workers who can then act as a resource and a point of contact for colleagues.

Matt Sherwood and Angela Towson completed four days of training workshops. They will promote the SONA guidelines among fellow PerCurra Grantham & Newark care staff by encouraging colleagues to recognise oral health issues.

Matt explained: “When our Registered Care Manager Michelle asked if I would like to take part in this training I said yes immediately. I always embrace training opportunities. As soon as Angela and myself started the course we both said that we could see the potential. We have learnt how to identify oral health issues such as early signs of cancer and also dental problems that could mean that food isn’t chewed properly. If food can’t be swallowed easily, other health problems can follow.

“For instance, Angela identified a client who is bedridden and gets frequent chest infections. During the training we learnt that trouble swallowing and food going the wrong way can lead to chest infections. By passing on this information we can get extra help for that client that could lessen or even prevent those infections. I’m really pleased to have added these new skills that enable me to support our clients.”

As part of the SONA training Matt and Angela were taught how to gain access to NHS dental care for their clients – for both routine and urgent issues and how to apply for the NHS Low Income Scheme where appropriate. They will also be involved in ensuring that all clients have a formal oral health care plan in place that is frequently reviewed.

PerCurra Care Professional Makes Life Sweeter for Client

Tue, 18 Mar 2025 10:30:05 GMT

Matt Sherwood is a team member at PerCurra Grantham and Newark. When one of the clients he supports told him that she had never had pancakes on Pancake Day, Matt sprung into action!

“I knew I would be caring for this lady in the evening on Shrove Tuesday so, when I did her shopping, I made sure we had the ingredients for pancakes,” said Matt. “However, on the day, I was really surprised to learn that she had never celebrated Pancake Day! I offered to make her some and, because she doesn’t have a particularly sweet tooth, I served them stuffed with fruit rather than jam or syrup. She thoroughly enjoyed them. This client likes me to sit and chat with her when she eats and we had a lovely time.

“This was actually about so much more than Pancake Day. This lady’s health had declined and we are finding ways to encourage her appetite and lift her spirits. Little treats like this are helping. We are also getting out of the house to go on little trips, for example to a cafe for a drink and cake.

A few months ago, during my visit on Remembrance Day she asked if we could watch the ceremony on TV together. It was something she always used to watch with her husband when he was alive. It was important because for a while, as she was recovering her health, she hadn’t even wanted to turn on the TV. Being able to make a positive difference to someone’s life is what makes this job so rewarding. Sometimes it’s little things that have a big impact.”

Keep Warm This Winter

Fri, 29 Nov 2024 11:53:11 GMT

Here we are – it's definitely winter and we are experiencing on and off freezing conditions. Typical British weather – damp and drizzly one day and hard frosts or snow the next. There are many things we can do to stay warm and well but this can be much harder for older and vulnerable people so they may need some help.

Wrap up well

It sounds obvious but there are some tips to do this effectively. Several thin layers are better at keeping you warm that one thick layer because layers trap warm air between them. When you venture out into the cold take some extra layers because the temperature gets so much colder when you are in the shade and when it gets dark.

Keeping hands and feet warm makes a big difference. When it’s cold our bodies redirect blood to our vital organs. Thick gloves and socks and, of course, a hat will really help. Feeling cold in bed at night is miserable and can effect sleep so wear warm nightwear thick socks. Also it can feel really cosy if you warm your nightwear on the radiator first.

Don’t forget to use that trusty favourite, a hot water bottle. Putting it in your bed before you get in feels lovely. There’s a warning with hot water bottles though. Rubber can perish and the advice is to replace them every two years. Also, it seems obvious but don’t use one if you are using an electric blanket and don’t sit on it or use it as a cushion.

A warm home

Energy cost are a worry these days but these tips can help you save money while still keeping safe and warm. Which rooms do you use most during the day? Heat these to a comfortable temperature. Around 18°C or 64°F is good. In rooms you don’t use at all, turn off the radiators and close the doors. Keeping curtains open during the day when the temperatures are a bit higher can help bring some warmth into your rooms – especially if it’s a sunny day. As it gets dark close curtains, keep windows shut and block out draughts. Also keep doors closed around the house to prevent draughts. If you have hard floors you will find that rugs will help with insulation.

Winter Germs

Flu and other viruses increase in winter so it’s good advice to get any jabs you are entitled to.

You're entitled to a free flu jab from the doctor or pharmacist if you:

are aged 65 or over
care for someone, such as a friend or family member
are under 65 and have a serious long-term health condition
live in the same house as someone who is immunocompromised
are in long-stay residential care

When you get your flu jab, check if you're also eligible for the pneumo vaccine, which helps protect you from pneumonia, and the Shingles vaccine.

There are some basic things you can do too to stop germs spreading. It starts with regularly washing your hands with soap and water (and using hand sanitiser when you are out). Also, remember to sneeze or cough into a tissue, open windows a little in your home when you have visitors and avoid close contact with people who are unwell. Of course you can also wear a face mask in shops and other busy places.

Be prepared

Make sure you have cold and sore throat remedies in your medicine cabinet in case you feel poorly. It’s also a great idea to always have a few days worth of food in the cupboard in case you don’t feel well enough to go out or in case the weather is really bad. Other emergency essentials like torches, spare batteries and some bottles of water can be useful.

Are you entitled to any State Benefits?

This can be more complicated and confusing but there are various websites and advice lines to help you. There are also schemes that can help with energy bills.

The charity Age UK has some really helpful links including one to a Benefits Calculator. Click here

to check you are getting all the help you are entitled to.

A warmer winter for everyone

Do you have a neighbour or a family member who may need some help to keep warm and safe this winter? Pop round to see them to share this advice and see if there’s anything you can do to get them winter-ready. Remind them that eating well is important. Warm food and plenty of hot drinks will help. Check in on them when you can. Enjoy their company and brighten up the winter months for both of you.

Another Glowing Testimonial

Thu, 17 Oct 2024 10:38:53 GMT

It's always wonderful to receive reviews and testimonials from clients and their family. Here's one that has recently been posted on Google.

"Choosing a home care provider for a loved one is an overwhelming and emotional decision. Our family made the choice to bring in professional carers for my mother in January 2024, as her needs had grown beyond what we could manage ourselves. I was initially filled with anxiety and concerns—how would Mum cope with unfamiliar people in her home? What would the costs be? And most importantly, could we trust someone else to take on such a personal responsibility?

From the moment I met Joanne Townend, the Registered Care Manager for PerCurra Home Care Nottingham, I felt an immense sense of relief. Joanne is truly remarkable—her warmth, passion, and commitment to her work are evident in everything she does. She took the time to understand my mum’s needs and completely respected our request to have just a few regular carers, to avoid overwhelming Mum with too many new faces. Joanne ensured that my concerns were heard and addressed with empathy.

PerCurra began supporting my mother each morning in the New Year, and by late July, this care extended to evening visits while our family handled the daytime hours. Joanne and her team have been nothing short of exceptional. They’ve always treated Mum with the utmost respect, and I’m particularly grateful for Rebecca, who consistently went above and beyond in her care, as well as Diane, Saadiqha, and Lucy for their compassionate support.

Sadly, in September, Mum's health declined to the point where she required residential care. However, the care provided by Joanne and her team made a significant difference in Mum's quality of life, and I have no hesitation in recommending PerCurra Home Care. The dedicated team, combined with a limited number of carers, greatly contributed to Mum’s comfort and happiness during such a difficult time."

KH, Nottingham

Two More PerCurra Branches Now CQC Registered

Thu, 26 Sep 2024 13:29:45 GMT

Congratulations to our branches in Haywards Heath, Sussex and Peterborough, Cambridgeshire - now both CQC registered

At PerCurra we believe in excellence in care through the passion of our people. It's wonderful to see our network of branches grow across the UK, bringing excellent standards of care at home to local communities - helping people to live their life, their way.

The CQC is the official regulator for social care services in England. This means Personal Care Services can now be delivered by PerCurra Haywards Heath and PerCurra Peterborough, alongside the Companionship and Daily Living Support services the companies offer.

Supporting people in their own home doesn't mean only helping them within their four walls. We accompany clients out shopping or visiting friends and support them so they can continue to enjoy the hobbies and activities they love.

PerCurra HQ will continue to support our new branches as they expand their business by serving more people in their local communities and training their teams of professional carers

PerCurra branch owners meet up for annual conference

Fri, 28 Jun 2024 13:18:14 GMT

June is conference month for PerCurra

PerCurra Franchising's annual conference is always such a motivating experience and this month's gathering of our branch owners, suppliers and HQ support team was the best yet. The PerCurra network is now spread across the UK and continues to grow - bringing our excellent standards of home care and support to even more people.

Once again the conference was held at the Priest House Hotel -a beautiful setting, beside the River Trent, just outside Castle Donington in the East Midlands. The morning agenda included presentations covering cyber security, recruitment, sustainability and self-care. There was also a really enlightening Q&A between one of our franchisees and his PerCurra business coach where they discussed his 'journey' - from setting up the business, to establishing his successful branch. Following lunch and networking, delegates enjoyed an afternoon of teambuilding activities. The day finished with a drinks reception and dinner.

CEO Gill Heppell said: "As the PerCurra home care network gets bigger and bigger it is even more important to embrace opportunities for face to face contact. As a brand we support our clients and staff to the highest standards. We also provide exceptional levels of support to our franchisees who are growing their individual PerCurra branches around the UK. The annual conference is part of that support."

Flower-filled wheelbarrows ready for Open Gardens event in Lady Bay, Nottingham

Wed, 12 Jun 2024 11:31:47 GMT

PerCurra, is delighted to be taking part in this year’s Lady Bay Open Gardens in Nottingham.

The event takes place on Saturday 22 ^nd June and Sunday 23 ^rd . PerCurra will be displaying colourful flower-filled wheelbarrows on the paved area outside its office - on the corner of Trent Boulevard and Pierrepont Road, in the Lady Bay area of West Bridgford. There will also be cakes, tea and coffee on sale to raise charity funds.

The wheelbarrows have been planted this week by Registered Care Manager for PerCurra Nottingham, Joanne Townend. The plants were very kindly donated by Notcutts Wheatcroft Garden Centre in Edwalton.

Joanne said: “It’s wonderful to have this competition in Lady Bay once again. It’s great for local people and also helps raise money for the Lady Bay Community Fund and other charities. We don’t have a garden outside our office but we are excited to take part in the new category of ‘Garden in a Wheelbarrow’. We would like to thank Notcutts for supplying the beautiful plants. We look forward to viewing the other gardens and hope local people enjoy our display.”

For more information about the Open Gardens event to go https://www.ladybay.co.uk/open-gardens.html

PerCurra Founder Recognised as Home Sector Most Influential CEO 2023

Wed, 22 Nov 2023 10:51:20 GMT

Congratulations to PerCurra’s founder Gill Heppell for being recognised as Most Influential CEO 2023 (Home Care Sector) in CEO Monthly Magazine’s awards.

When Gill founded her home care company in 2008 her objective was clear; to help people live their lives, their way by delivering exceptional support, flexible to their changing needs. After establishing PerCurra in Nottingham and collecting multiple awards from the business sector and the care industry, Gill decided to expand the brand across the UK through franchising. Each PerCurra branch owner shares Gill’s vision for the brand and is passionate about providing excellent service by well-trained care professionals.

Speaking about this latest accolade Gill said: “This is great news and I’m delighted to accept this award from CEO Monthly Magazine. PerCurra has grown into a trusted and respected home care brand and it’s rewarding to see our network growing across the country.

“A big part of my role now is mentoring and encouraging staff and our branch owners (franchisees) to achieve their vision for their business. As a leader, I am very receptive to new ideas from people within our organisation. I love the way our teams are passionate about making life better for our clients and our staff.

“I am in a constant state of learning – I feel this is not only a healthy attitude but also keeps PerCurra as a key player in the health and social care sector.”

To read the article about Gill Heppell in CEO Monthly click here

PerCurra CEO is Finalist in Social Care Leadership Awards

Fri, 29 Sep 2023 13:49:30 GMT

Congratulations to PerCurra founder and CEO Gill Heppell who has been chosen as a finalist in the Social Care Leadership Awards 2023

These awards showcase excellence in senior leadership across all areas of the care sector. Gill is a finalist in the Executive Home Care Leader category. This award will be given to a strong, dynamic and passionate home care leader. Candidates must demonstrate effective organisation, great leadership, and commitment to innovation. The winners of each category will be announced at a ceremony taking place in October at the London Hilton Bankside Hotel.

Great British Care Awards - two regional finalists

Tue, 26 Sep 2023 16:16:00 GMT

PerCurra is always proud to take part in the Great British Care Awards, which celebrates excellence across the care sector and we are thrilled that two of our Nottingham team members are through to the regional finals.

The Home Care Worker category recognises high quality support, dedication, skills development and awareness of colleagues. Our finalist is Care Assistant Alison Hunt.

Joanne Townend is a finalist in the Home Care Registered Manager category – recognising a high level of expertise together with exceptional skills in managing the complex business of running a home care business.

Our founder and Managing Director Gill said: “We know our care professionals are exceptional and it’s great to see that recognised through the Great British Care Awards. We wish Joanne and Alison every success for the finals.”

Both finalists will be interviewed by the Great British Care Award judges next month and are invited to a gala dinner on 24 ^th November at the East Midlands Conference Centre, Nottingham where the results will be announced. Category winners go forward to the national finals.

Nottingham Branch Charity Fundraising

Thu, 01 Jun 2023 11:00:36 GMT

Care staff at PerCurra Nottingham took part in Dementia UK's Time for a Cuppa fundraiser.

Registered Care Manager Joanne Townend organised a cake sale to raise money for Dementia UK. She was assisted by her care team colleagues to set up a street stall outside the PerCurra office in the Lady Bay area of West Bridgford and sell sweet treats to locals.

Joanne said: "Dementia UK is a wonderful charity that offers amazing support to dementia sufferers and their families. Anyone who has a family member with dementia understands how distressing this condition is for everyone concerned. I would encourage people to look at the charity's website as there are articles and videos offering advice and support."

How to Find & Fund Home Care

Thu, 05 Jan 2023 20:13:01 GMT

As the founder and Managing Director of PerCurra I'm passionate about providing excellent care at home services. Here are some suggestions on how to access support services, what to look for and the ways it can be funded.

• How to get support

• Types of Care

• How to search

• What you should expect from a home care agency

• Questions to ask a home care provider

How To Get Support

Often people only think about getting in professional carers when someone needs a high level of support. They also worry about the expense. This leads to vulnerable people, unhappily struggling to cope with daily life until they reach a crisis point either through ill health or an accident in the home. If you, or a loved one needs some support you can get the ball rolling.

The NHS offer advice on their website. View it here: Assessing Your Care & Support Needs

Age Concern UK have a really helpful Factsheet - just click on this link Factsheet 41

What Types of ‘care’ are there?

Care Support Services range from a care professional (carer) popping round to chat and keep you company for an hour or take you out shopping (companionship services) right through to round the clock support (eg Personal Care Services and Live-in Support).

It's amazing how much difference even a small amount of support can make to someone's quality of life. Perhaps this could be covered by an Attendance Allowance - a non means tested allowance that could pay for some essential care or support. Once this has been awarded it may pave the way for further services.

Here are some useful links:

• Attendance Allowance

• Types of Care

• Funding Care

How to Search for Home Care Providers

If your relative or friend does need home care services how do you find the right provider. If you don’t already have recommendations then please feel free to give your local PerCurra branch a call. If you want to get more idea of what is available in your area these national directories of suppliers are a good place to start.

https://www.homecare.co.uk/

https://www.autumna.co.uk/

https://www.bark.com/en/gb/

It’s useful to know that unless the support given is ‘personal care’ the care company does not need to be registered with the Care Quality Commission. So if you are looking for companionship services and you have been recommended to a company that isn’t CQC registered, it isn’t a problem.

If you are worried about elderly loved ones then the Age Concern website is a great source of advice

https://www.ageuk.org.uk/

What You Should Expect From a Home Care Agency

Inviting an outside agency into your home is a huge decision but, when you find a great care provider, your quality of life is greatly improved. You will feel safer and happier and actually more independent.

So what should you expect from a home care agency? You should feel confident that their staff are well trained to deliver an excellent standard of care and that they can visit you at times that fit in with your lifestyle. A manager should arrange to meet you in your home and discuss your needs and your wishes. They should ask you a lot of questions to really understand what you require and expect from your care package and you should feel they are carefully listening to what you say.

Establishing trust with the company and a good relationship with your carers is important to your well-being. You should feel that they are helping you to live your life, your way. Click on this link to read advice from the Care Quality Commission (CQC). CQC Advice on home care agencies

Questions to ask a home care provider

So you have sought out recommendations for home care providers in your area or you have found some companies via a search on the internet. What next? Phone them up – does the phone get answered in a friendly, professional way? This is your first indication of what their quality of service may be like. If you are happy so far, and they say then

can deliver the type of service you need, then you may want to arrange for someone to visit you at home.

To get the most out of this meeting it is best to be prepared with a list of questions as well as a pen and notepad. The respected consumer magazine/website ‘Which’ has compiled a list of questions for people looking for reliable home care. Click this link to see them

https://www.which.co.uk/reviews/later-life-care/article/home-care-guides/how-to-choose-a-home-care-agency-aybXd9x8pg84

Not all of the questions may be relevant to your situations but pick out the ones that are and jot down any of your own. Take your time and don’t feel pressured to sign up to a company there and then if you are not happy. This is a big decision.

The PerCurra Brand is Growing Fast

Tue, 22 Nov 2022 13:03:03 GMT

It's been a busy couple of months for the PerCurra network.

Two new branches have been registered with the Care Quality Commission and four new Registered Care Managers have been interviewed and successfully registered. On top of that – another two franchise branches have joined the PerCurra family.

Each branch is supported by PerCurra’s team of experts during business start-up, marketing, recruitment, learning to use the care management software, recruitment and finance. Every branch owner has their own training programme. Help and advice from the Franchise Support Team is ongoing as each franchisee develops their care at home business.

At PerCurra we believe in excellence in care through the passion of our people . It's wonderful to see our network of branches grow across the UK, bringing excellent standards of care at home to local communities - helping people to live their life, their way .

Jubilee Medals for PerCurra Employees

Wed, 15 Jun 2022 11:28:44 GMT

Celebrating the Queen's Jubilee

To celebrate the Queen's Platinum Jubilee we have presented all PerCurra employees with a commemorative medal. It is accompanied by a card that congratulates them for being one of our excellent care professionals and telling them we really appreciate their amazing contribution to supporting our clients and upholding the PerCurra values.

PerCurra - excellence in care through the passion of our people.

Glowing CQC Report for PerCurra Grantham & Newark Branch

Thu, 19 Aug 2021 16:15:52 GMT

A home care service that goes ‘above and beyond’ and ‘enables people to feel safe and live their best life’ is how PerCurra Grantham & Newark is described in the Care Quality Commission's (CQC) recent report.

In its first inspection by the CQC, care at home provider PerCurra Grantham & Newark has been rated Good in all five categories; safe, effective, caring responsive and well-led.

The report, published this month, includes praise from users of the service and their relatives as well as from staff and external care professionals. Most of the branch staff have many years of care behind them and described the organisation as being the best they had worked for. Clients’ relatives could not speak highly enough of the care delivery.

The report also states that ‘People, relatives, staff and professionals were all very positive about the engagement the provider and team had with everyone, describing it as inclusive, comprehensive and supportive. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice’ .

Branch owner Andrew White said: “I am absolutely delighted by the content of the CQC Inspector’s report. Delivering excellence in care to our clients, in their own homes, is a group effort by the whole team and I see this report as acknowledgement of our staff’s dedication, professionalism and empathy. I would like to thank everyone who was interviewed by the Inspector. We have a talented, caring team here and, with our minimum call duration being one hour, staff have the time to develop great relationships with our clients.”

The Care Quality Commission is the independent regulator of health and social care in England. It ensures services provide people with safe, effective, compassionate, high-quality care. This is done through regular monitoring, inspections and rating of the services.

To read the full report visit : Percurra Grantham & Newark (cqc.org.uk)

Easter Competition Winners

Thu, 01 Apr 2021 13:49:15 GMT

Here are the winners of our Easter Egg 'making & decorating' competition.

Congratulations to our Homecare Assistants Georgia Elliott, Wenda Scotney and Kerry-Ann McCarthy. Their winning Easter Egg creations were chosen by Rushcliffe MP Ruth Edwards who kindly agreed to judge the competition for us.

Well done to all our care staff who took part. A lot of chocolatey fun was had - making AND eating the eggs.

Easter egg fun for PerCurra staff

Fri, 26 Mar 2021 12:40:24 GMT

To celebrate Easter and also the easing of Covid restrictions, we have been running a competition for our frontline care staff. There are three prizes of a £75 voucher towards an activity such as a theme park visit or spa day.

We sent all staff a ‘melt, mould & decorate’ kit from confectionary supplier Choc on Choc. The kit includes Belgian chocolate buttons for melting, a mould and a selection of sweets for decoration. Our budding chocolatiers were free to add more decoration if they wanted.

Rushcliffe MP Ruth Edwards kindly agreed to judge the competition for us and choose three winners. The entries are now in and next week we will showcase the top three creations.

PerCurra founder and Managing said: “It’s been a tough year for everyone and especially so for care staff. Our teams have proved yet again how dedicated they are to providing excellent support to our clients and they truly deserve a treat.

“The aim of the chocolate egg decorating competition is to give our staff something fun do with their family and the prizes of activity vouchers are to celebrate coming out of lockdown. Photos of the chocolate creations have been sent in and they all look amazing so I’m glad I don’t have to choose the winners. Huge thanks to Ruth Edwards for taking on the task for us.”

My Business Story - Gill Heppell interviewed on Hive Thinking Podcast

Tue, 09 Mar 2021 13:15:36 GMT

Hear how and why Gill started PerCurra and why the company 'values' are so important to her.

Hive Thinking is all about supporting people and business. In the latest series of podcasts they have spoken to influential business people and discussed the secrets to their success.

To listen to Gill's interview, broadcast on 2nd March, search Hive Thinking on all the main platforms (Spotify, Apple, Google) or go to the Hive Thinking website https://www.hivethinking.co.uk/podcasts/ and scroll down to Gill's story.

PerCurra Founder Part of Award Winning Project

Fri, 18 Dec 2020 16:23:27 GMT

We are thrilled that PerCurra’s founder and Managing Director Gill Heppell was part of the WhatsApp peer-to-peer support group that was the winner of the ‘Care of Older People’ category in the prestigious Nursing Times Awards 2020.

The category was for people who develop initiatives specially to ensure older people received the best possible care and retain their health and independence and the ceremony announcing the results of 23 categories was live-streamed to an audience of around 2000 people.

The group, supported by the My Home Life charity, was started on 17th March this year and grew to 257 members in just two weeks. Members included individuals connected to the care sector who had the national expertise and local practice knowledge to help practitioners navigate the complex and sometimes conflicting guidance that care homes were receiving at the start of the pandemic.

The result of the ‘Care of Older People’ category was announced by Hilda Hayo, CEO of Dementia UK, who said: “The judges thought this was an innovative project that shone a light on the very neglected area over the COVID-19 pandemic. The judges were particularly impressed by the fact this was an initiative set up internally by staff, rather than an external source. It came from within, rather than from without. They said that the staff identified a problem and addressed it quickly. It was great to see it came from people who know. It was a very positive outcome from COVID-19 and brought together organisations, which wouldn’t have happened otherwise.”

Anita Astle MBE, Managing Director of Wren Hall Nursing Home in Nottingham, accepted the award on behalf of all involved and said “I’m absolutely delighted for everybody […] thank you so much, this means such a lot to us all”.

My Home Life promotes quality of life in care homes for older people. Whilst the Rayne Foundation kindly funded the development of the WhatsApp Group, the money is still being used as most people gave their time for free, including researchers from several other universities.

Reassurance in these difficult times

Thu, 19 Nov 2020 11:41:15 GMT

All of our lives are affected by the pandemic to some degree but some people are really struggling. It’s never been easy for those who care for vulnerable relatives but COVID has created a whole new level of anxiety.

I’m hearing stories about people desperately trying to cope with caring responsibilities on their own because they are worried about whether it is safe to call in professional care teams. I understand where this concern is coming from but I feel it’s important to offer reassurance.

Our care teams are still delivering excellent standards of care. That hasn’t changed. As a homecare company, everything we are doing is about safety. If anything, we are going beyond what we need to do. For instance, our care staff are using facemasks that are a higher spec than required by government guidelines and we are constantly reviewing what our clients and carers should be doing to maintain safety and minimise risks.

Local lockdowns, Tier Levels, coronavirus information, Test and Trace and now an England lockdown – all of these heighten the public’s anxiety and can cause a lot of confusion. That is why we have made sure that at PerCurra we have established links with people at key organisations such as Local Authorities and Public Health England. We know the right medical questions to ask and who to go to get the answers. All through the pandemic our aim has been to remain up to date with changing advice and, at times, be ahead of it.

Extra steps

These days, when we take on a care package for a new client, there are extra steps in our process. The first step in a phone conversation. We discuss the needs and wishes of the client (whether with them directly or in some cases with their partner or relative). Following this, one of our senior staff visits the client’s home to develop their care plan and carry out a risk assessment. Now we have added an additional risk assessment around COVID – if the client has recently spent time in hospital we need to know their COVID test results, if they are in a high risk group health-wise we would make recommendations for starting our service with them. Plus, we limit the number of staff visiting the client’s home so rather than for instance, a Care Manager going there to discuss the care plan, it would be the Care Co-ordinator who would go as they will be part of that client’s regular care team. Everything we do is individual to that client’s situation with the aim of keeping them and our staff members safe.

The main thing we are finding at the minute is that the whole country is on hyper-alert. It’s stressful because people are worried about different things. Someone looking after a vulnerable adult may not want to out shopping because they may ‘bring the virus back’. We will do everything possible to not have our clients and their families feel that added stress. As always, if we can do anything extra we will. For example, one of our care staff may be visiting to deliver personal care to a client but his wife is worried about popping to shops. So we will just ask the next carer to do it on their way in. We have always been able to do it this but now with people being frightened to go out of the house, we do these things all the time. We would never normally want to take away independent things like going to shop but just now things are different. We want to help people manage their fears.

Pick up the phone

If all this strikes a chord because you, or someone you care for, needs extra support in the home please don’t worry about taking the next step. It costs nothing but a bit of time to pick the phone up and have a chat with a member of our expert homecare team. We can talk you through your own situation and, even if we can’t help with delivering care, we can reassure you that you are doing the right thing or we can signpost you to what you need.

Please, if you are stressed or feeling like you are unable to cope yourself or with caring duties, do not feel alone – we are here for you.

Best wishes and keep safe.

Gill

Retirement Send Off for Long Service Care Assistant

Thu, 08 Oct 2020 10:37:38 GMT

One of PerCurra’s first Care Assistants, described as ‘always happy and smiling’ has retired. David Icke is 76 years old and joined the company in 2008. This week he was given a ‘socially distanced’ send-off to celebrate his dedication and service.

Formally a painter and decorator, David started working as a carer in his 60’s. He said: “My sister was doing care work and she said how rewarding it was. I worked at a care home for two and a half years and then joined PerCurra as a Home Care Assistant. I’ve really enjoyed the variety of going to people’s homes, looking after them and making a difference to their day. I’ve made so many friends and it’s hard to walk away.”

PerCurra founder and Managing Director Gill Heppell describes David’s work ethic as ‘amazing’. She said: “Everybody loves him to bits. He is very caring and conscientious and never off sick. During the Covid situation we are making sure our clients and staff are safe; David said he would limit what he’s doing in his own life so he could be safe to go into work and not let his client down. We are all sad to see him go but wish him all the best in his retirement.”

During his time with PerCurra David has supported many clients but there is one that he has worked with for 10 years – John. His wife Marion commented; “ David deserves to be recognised for his long service as an exceptional carer. We have been so lucky to have been supported by him through difficult times and lots of challenges. He has always adapted to all the changes that John’s health throws up with a reassuring “can do” attitude. We will miss him enormously.”

PerCurra launches New Live-in Care Option for the Elderly

Thu, 01 Oct 2020 10:26:37 GMT

This new service is aimed at elderly people requiring 24-hour low-level support and is charged at a cost-effective weekly rate.

PerCurra founder and Managing Director Gill Heppell explained: “When an elderly relative, who has always been fiercely independent, can no longer manage to safely live alone it’s a very worrying time. Failing eyesight, dementia or frailty due to old age means they need help with everyday living and if you don’t live close by then it may seem that residential care is the only option. The same dilemma can arise when an elderly person is due to be discharged from hospital and there is no-one to care for them at home.

“With this new Live-in Care option, PerCurra provides a trusted care professional who moves into the client’s home and lives as one of the family to provide a constant and reassuring level of support. Your relative is safe and happy in the familiar setting of their own home with someone to help them carry on doing things they love, at their own pace.”

All PerCurra’s care professionals are reference and security checked and their interests matched to the client. Live-in carers can take on the routine household duties such as cooking, shopping, cleaning and helping with pets and gardening or assist the client to continue doing them as much as they want to and are able to. They can also assist with bathing, dressing and medication. They can certainly provide peace of mind to their client and family members.

Gill added: “Currently, due to the Coronavirus pandemic, we are all having to live our lives within local and national guidelines. If your relative can be supported in their own home there is more flexibility. They, and you, have more control when it comes to visiting whereas in a care home setting there may be no visiting allowed. There are many reasons why a person would want to remain at home and if that’s what they want to do, we can work with you to make it happen.”

PerCurra JobFest 2020

Sun, 05 Jul 2020 07:41:12 GMT

During July and August we will be shining the spotlight on our current vacancies, hearing from our care team and explaining why social care work is so rewarding.

If you have ever thought about working in social care but are not sure if it will suit you, we can help. We will be explaining what a Homecare Assistant does, the duties of a Care Co-ordinator and the responsibilities of a Registered Care Manager. Social Care offers rewarding jobs and a satisfying career and PerCurra provides top notch training to equip you for your role.

This summer our social media posts will be packed with info and opportunities. We also want to hear from you. Ask us questions via Messenger or email and of course pick up the phone if you would like to chat to one of our team.

Now is the time to get in touch if you are looking for a new direction. Follow us on facebook and Instagram.

Celebrating Carers Week 2020

Thu, 11 Jun 2020 14:58:05 GMT

This week we are sending a thank you gift to unpaid carers who support PerCurra clients.

Providing support for a vulnerable partner or friend makes you an unpaid carer. It can be stressful, exhausting and lonely. Carers Week highlights the challenges that are faced by unpaid carers and recognises the contribution they make.

Within the households of many of our PerCurra clients there are the people providing support when our professional care staff are not there. Particularly during the Covid crisis, many people have had to take on more caring responsibilities. So to celebrate Carers Week we are sending out a gift to the wonderful individuals who have been helping in this way. We have arranged for delicious hand-baked cakes made by Lizzie at Luckraft Cakes to be posted out to them.

PerCurra founder and Managing Director Gill Heppell said: "The COVID-19 pandemic can be terrifying for the vulnerable people we provide our services to - and for their families who care for them. They can't just cut themselves off from the world by 'shielding'. they have accepted our staff into their home while we reassure them and take every precaution to keep them safe. The 'letterbox cakes' we are sending out are a little thank you to acknowledge their support during lockdown."

Visit www.carersweek.org for helpful advice

PerCurra Branch Managers Meet On-line for Annual Conference

Wed, 27 May 2020 12:30:23 GMT

Making the best use of technology to update the PerCurra team

May is the month we hold our conference for PerCurra branch owners and managers - meeting up face to face. Not this year. We had to rethink.

Microsoft Teams has become our go-to tool for group video calling so we've used it for our virtual conference. The COVID crisis has meant our branches are busier than ever, taking on new clients so, rather than block off a full day we divided the conference agenda into one hour bite size chunks, spread throughout the month of May. This has worked brilliantly. Our founder Gill Heppell and our Branch Support Team have been able to demonstrate new company initiatives via screen sharing and engage in enthusiastic Q&A's with 'delegates'.

We have also been using technology to keep our staff well informed. We launched our bespoke smartphone App to staff at the end of last year and it's been a fantastic resource during the current situation. We can alert team members to latest Government guidelines and they can order PPE from our central stock. The App has also been a great way to support each other by sharing good news stories across our teams and lovely comments from our clients.

PerCurra Calls for Former Nurses to Help Fight Impact of Coronavirus

Fri, 03 Apr 2020 10:28:51 GMT

PerCurra to create ‘Volunteer List’ of former nurses to help fill potential vacancies in the UK care sector as a result of current care staff having to self-isolate due to COVID-19.

PerCurra has launched a volunteer recruitment drive and is looking for experienced former nurses and health care staff interested in helping vulnerable people during the coronavirus public health emergency.

The company is anticipating that there could be a shortage of care staff over the coming weeks as increasing numbers of healthcare staff self-isolate and is, therefore, calling for willing volunteers to step forward and help care for elderly people and those with other medical conditions which leave them reliant on at-home care.

Importantly, this is not just to work with PerCurra. The aim is to create a national list of volunteers so that people can be put in contact with their relevant local authority to help fill care vacancies in their local communities.

However, PerCurra will provide a full Disclosure and Barring Service (DBS) check on all volunteers and, where necessary, provide training support to ensure that those people receiving support in their home continue to enjoy high standards of care.

Gill Heppell, founder of PerCurra said: “At a time of national crisis it’s up to all care providers to play their part. We are in unchartered waters with regard to the impact the coronavirus will have on those needing care and their care providers. We may find that existing clients need additional support which will mean homecare visits may take longer and, at the same time, we may have fewer staff members to call on to provide care at home as more people self-isolate.

“In anticipation of a potential shortfall of care staff, I am setting up a national database of volunteer care workers across the UK, people who would be able to step forward as care providers should the need arise. Using the database, PerCurra would help local authorities to fill their care requirements so that we can ensure vulnerable people still get the care they need.

“As an established care at-home provider, we would be able to provide training courses for former health care workers, along with hygiene products and guidance to keep them safe and, for the reassurance of clients, ensure that all DBS checks are in place. We would want to protect clients and staff from infection and provide guidelines for safe working.”

PerCurra is inviting people to register their interest now so that preparations are made in advance of the crisis worsening. People who would like to volunteer should email assist@PerCurrra.com with their contact details.

Keeping Our Clients and Staff Informed

Thu, 19 Mar 2020 11:24:02 GMT

We are using our PerCurra App to send updates direct to staff phones

The Coronavirus pandemic is affecting everyone's lives and we all need to be well informed to keep ourselves and other people safe. In the care industry we have extra challenges and responsibilities and all of us at PerCurra are responding swiftly as new guidelines are released.

Earlier this year we launched a bespoke smartphone App and it's proving invaluable. We can share new advice with our workforce as soon as we get it and now more than ever staff are making use of the equipment (gloves, aprons, masks etc) ordering facility. We also have a Q&A section for staff and I am personally answering their queries and, where needed, getting further advice for them.

Our Care Managers and their Care Co-ordinators have reviewed every client situation and also discussed contingency plans with them and their families in case we get to the situation where a large number of our care staff are sick or need to self-isolate. We have contacted all our clients (and family members in some cases) to make them aware of all we are doing to keep them and our staff safe during these challenging times.

We will continue to keep up to date as events unfold. We are extremely proud of our wonderful team of care staff who, as usual, have the welfare and happiness of our clients in the forefront of their mind.

Gill Heppell

Managing Director, PerCurra Ltd

Why dehydration causes back pain

Wed, 22 Jan 2020 12:58:03 GMT

On average an adult needs 1.5-2 litres of hydration during the day. The discs in your spine need water.

The discs in your back act as shock absorbers to reduce the wear and damage to your spine. They are made of an outer shell and an inner, almost liquid centre, much like a jam doughnut. The inner centre takes the majority of the load when we stand up. Over the course of a day, the discs lose water and become dehydrated and this is why at the end of the day you are 7-15mm shorter that you are when you first stand up in the morning.

Night time recovery

Overnight the discs rehydrate (providing there is free water in the body). This enables them to work at their optimum and this in turn reduces the likelihood of back pain.

Some people reduce their fluid intake in the evening to reduce the risk of accidents in the night or to reduce the number of times they need to get up in the night. This may result in poor rehydration of the discs and the resulting consequences of back pain as the load put on the back cannot be carried as effectively.

Flex and rotate

During the day, simple flexing of the back in a side-to-side motion or a rotating motion will help to rehydrate, again providing there is free water in the body to replenish supplies.

Drinking enough

This is only one of many reasons why effective hydration is essential for the body to work at its best. On average an adult needs 1.5-2 litres of hydration (unless exercising or in hot conditions when more will be required) which can be in the form of water, diluted juices, fresh juices, carbonated drinks and caffeine free hot drinks. Caffeinated drinks can be counted for regular coffee and tea drinkers, but alcohol cannot be counted due to its dehydrating properties.

Are you carrying out the required servicing & testing of lifting equipment in your home?

Wed, 22 Jan 2020 12:31:28 GMT

When to test - what are the regulations?

Under the Lifting Operations and Lifting Equipment Regulations 1998, any lifting equipment, such as portable hoists, ceiling tracking hoists, gantry hoists and standing aids must be serviced and tested on a six-monthly basis. This also included checking the slings that are used.

Any required repairs must be carried out to ensure the equipment is safe to use. Equipment provided must also be “fit for purpose” taking into account the size of the Client and any other factors, such as their weight-bearing ability.

In addition to the statutory inspection and testing, the equipment must be inspected whenever it is used. These checks should look for damage to slings, including stitching that has come undone or fraying edges.

For comprehensive advice from the Health & Safety Executive click here:

http://www.hse.gov.uk/work-equipment-machinery/thorough-examinations-lifting-equipment.htm

Making a strong case for training

Tue, 07 Jan 2020 12:46:30 GMT

Many care professionals receive training in order to carry out their role but Personal Assistants (PA's) and unpaid carers can also take courses.

For carers employed by care homes or care agencies, certain training is mandatory, e.g. Administering Medication, Moving & Positioning, Safeguarding etc. However, staff employed directly by Clients as Personal Assistants (PAs) there is not such a requirement. Equally, carers working in an unpaid capacity, such as family members, friends and neighbours are also not required to complete mandatory training. Why is this?

In these two cases, the need to be trained and carry out the required care tasks is more important, in my opinion, as making a mistake or being absent from work due to an injury caused by using a wrong Moving and Positioning technique may leave the Client with little or no care provision.

Why do PA's and unpaid carers not undertake training?

• Unpaid carers do not generally know that training exists

• Clients are reluctant to pay for training of PAs

• Clients can’t afford for a carer to be absent on a training course

• Carers believe they are “doing it right” as they have been doing it that way for a long time

Did you know there is funding?

Funding is often available for training these groups of people. This can be from the Local Authority in some cases, as they recognise the benefits of keeping carers working, reducing the need for emergency care support. The funding sometimes covers travel expenses, backfill care provision and the cost of the course.

Why care staff must put hygiene before fashion

Fri, 06 Dec 2019 12:03:03 GMT

With the party season upon us it’s time to reflect on certain care practices

Whilst it is popular to wear false nails, apply coloured nail varnish, wear jewellery or ‘let your hair down’, these give rise to a number of safety and hygiene issues.

Nail varnish and extensions harbour bacteria and prevent good hand hygiene

False nails are normally longer than natural nails, making them a much greater scratch risk to Clients. Whilst assisting dressing or washing, ‘accidental’ scratching is a much higher risk than when nails are natural and short (up to level with the finger tip). False nails are also prone to falling off which can result in physical contamination of food. Painted natural nails are not exempt as with time the paint can flake off, again risking physical contamination of food.

In addition, long and painted nails can hide dirt which may contain harmful bacteria. Long and pointed nails are also more likely to puncture protective gloves making them useless in reducing the spread of infections. Use of the fingers for intricate work is also hampered when long natural or false nails are worn.

Jewellery can be a hazard

The wearing of jewellery can also lead to poor care practice. Rings (other than a plain wedding band) can be a scratch hazard and the crevices and hard to wash areas under them can harbour dirt and harmful bacteria. All rings should therefore be removed whilst delivering care and to reduce the risk of losing jewellery when removing it, they are best left safe at home.

Other jewellery, such as necklaces and earrings should also be small and not dangle down. If these are caught by wandering hands or accidentally on sling straps, the tendency to flinch or lash out at the pain may result in Client harm.

‘Best practise’ for hair

When care staff, literally, let their hair down it can be bad news for Clients. Loose flowing hair has the potential to spread microorganism and, at the very least, could be irritating for a Client when a carer is helping them dress or when carrying out personal care tasks.

And finally ...

There's a lot to consider but it's important that we create the safest environment possible for the people we care for.

PerCurra Southend awarded overall rating of Good in first inspection by CQC

Fri, 22 Nov 2019 12:24:43 GMT

In its first inspection by the Care Quality Commission, our branch in Southend-on-Sea has been rated Good overall. This means people are supported, treated with dignity and respect and involved as partners in their care.

The CQC report was published on 25th September following inspection on 2nd September. Users of the service, their relatives and PerCurra staff were contacted. The CQC Inspector also reviewed PerCurra’s policies and procedures.

PerCurra Southend’s business owner Jenny Lilley said: “We are very pleased to be awarded a Good rating by CQC. Delivering an excellent standard of service to our clients is extremely important to us. The Inspector’s Report gives examples of clients and staff praising our efforts and states that we have procedures in place to run a safe and effective service. We shall continue to offer excellent, flexible care services to adults in the Southend, Leigh and Westcliffe areas who need support to live safely and happily in their own homes.”

Inspections by the Care Quality Commission cover five key areas, asking the questions: Is the service safe, effective, caring, responsive and well-led? PerCurra Southend received the Good rating in all five.

Celebrating Excellence at the Great British Care Awards

Tue, 05 Nov 2019 16:22:39 GMT

What a great night! Care providers from across the East Midlands gathered at the Great British Care Awards regional gala dinner on November 1st.

PerCurra Nottingham were proud to finalists in two award categories: Gill Heppell - Care Employer Award and care assistant Laura Green - Home Care Worker. Their nominations had impressed the short-listing panel and they wowed the judged at their regional interview but they were pipped to the post for the final prize by worthy competition.

PerCurra founder and Managing Director Gill Heppell said: "It really was a fabulous evening. The Great British Care Awards highlight the amazing dedication of those working in the care sector. It is wonderful to see the spotlight shone on caring individuals who make such a difference to the lives of other people day in, day out."

The evening held at the East Midlands Conference Centre, Nottingham, was expertly hosted by Steve Walls with musical entertainment provided by the Shane Nolan Band

Finalists in the regional Great British Care Awards 2019

Fri, 13 Sep 2019 12:30:46 GMT

PerCurra is always proud to take part in the Great British Care Awards, which celebrates excellence across the care sector and we are thrilled to learn that our 2019 nominees are regional finalists.

The Home Care Worke r category recognises high quality support, dedication, skills development and awareness of colleagues. Our finalist is Care Assistant Laura Green who has a wonderful attitude and is making a huge difference to the life of the client she supports.

Our founder and Managing Director Gill Heppell has been nominated for the Care Employer Award and been named as a finalist. This award acknowledges and celebrates an employer’s commitment to care and their success in delivering an excellent service. To impress the judges, employers must demonstrate entrepreneurial flair and have a sustained track record of delivering high quality care.

We wish Laura and Gill all the best when they are interviewed by the Great British Care Award judges later this month. All finalists are invited to a gala dinner on 1st November where the results will be announced. Category winners go forward to the national finals.

Celebrating Professional Care Workers' Day

Wed, 04 Sep 2019 14:49:17 GMT

Shining the spotlight on PerCurra's amazing staff

Today is the day to celebrate all the amazing work carried out by professional care staff across the UK. Caring for other people who need support to due a physical or mental health condition requires dedication, empathy and skill. It can be challenging but care workers will be quick to tell you how satisfying it is to make a difference to someone's daily life.

PerCurra care staff support clients with varying levels of need and often undertake specialist training. This is on top of our induction training. Whether they are in a client's own home or taking them out and about, their role is to help them get the most out of each day. Clients tell us time and again that the visit from our care staff is the highlight of their day. That's always a pleasure to hear!

On the radio - Gill's Blog

Fri, 30 Aug 2019 14:49:56 GMT

Teaming up with Trevor Clower for the Nottingham Carers Roadshow

This week I was really pleased to be invited along to a Nottingham radio station to talk about PerCurra’s support and involvement with the Carers Roadshow. I joined Roadshow founder and well-known campaigner, Trevor Clower, on Kemet FM’s Mid Morning Show. Trevor is a frequent guest on Christine’s show where he regularly promotes the summer Roadshow that brings together advice and support for Nottinghamshire’s army of unpaid carers to local venues across the city and county.

Trevor is an unpaid carer himself and from personal experience he knows how isolating and over-whelming this role can be. He started the Roadshow in 2013 and as Trevor says: “PerCurra has been involved from Day One”. Since that first year Trevor says he has had over 18,000 visitors to the events. Each person has their own story and the opportunity to talk and be listened to, by people who understand their situation, is valuable in itself. They also gain access to services and support they were previously unaware of. Trevor says: “The Roadshow creates conversations. That’s its speciality. A lot of people come for one thing and find out so much more about support they didn’t even know existed. There are around We are trying to fill an ‘information vacuum’.”

During the radio interview I was given the chance to explain what PerCurra does and how we support the Roadshow. We have been a stallholder at most of the events over the years and this year we also provided sponsorship. With cuts in public funding Trevor has been forced to find new ways of finding the cash to keep this much needed Roadshow rolling. He has a Crowd Funding page to raise money for next year’s events https://www.gofundme.com/f/carers-roadshow-help-me-to-help-others

At the Roadshow, as a provider of ‘care at home’ services, we explain the range of support we offer, give people an idea of the costs and advise them as to how they can start the ball rolling. Depending on an individual’s circumstances, care may be funded or they may have to pay for it themselves. We also signpost people to other services that can help them.

People often feel daunted by the idea of paying for care services out of their own pocket but, as I explained on the radio show, just a couple of hours care support a week can have a huge impact on the quality of someone’s life. It can be the difference between them being stuck at home alone or being taken out by a carer to do something they can’t do by themselves anymore – like shopping or going to a concert.

Talking to Christine on the show was really interesting because, probably like many of her listeners, she hadn’t appreciated the scope of what we do as a care provider. Like matching our care staff’s interests to those of our clients. I gave the example of a staff member who can knit, visiting a client who used to crochet and how they taught each other their skills. Christine was also surprised and pleased to hear that we offer free places to unpaid trainers on our training courses. It’s just one of the ways we can give back to the community. I explained about our short-term care packages too – where we take the place of a Personal Assistant (PA) or carer that someone employs when they are off sick or on holiday and when we take over from someone’s unpaid carer for a week or two to give them a much needed rest.

As a presenter Christine is committed to informing and entertaining her listeners and promoting community initiatives. Being on the show was thoroughly enjoyable.

Spread the word & beat the scammers!

Thu, 22 Aug 2019 14:54:32 GMT

Join us to fight the fraudsters - become a SCAMchampion or join Friends Against Scams.

Friends Against Scams was created by the National Trading Standards Scams Team. The aim is to protect and prevent people from becoming victims of scams. It does this by educating and empowering people.

Our Training Manager, David Bailey, is a SCAMchampion. He delivers awareness courses to community groups, warning people about types of scams and how to spot them. We also share information via our facebook page and alert people to the latest scams doing the rounds.

What is a scam?

Scams come in many forms; uninvited contact is received by email, letter, and telephone or in person making false promises to con victims out of money. There are many of these sorts of scams but some of the most common are fake lotteries, deceptive prize draws or sweep stakes, clairvoyants, computer scams, and romance scams.

The criminals attempt to trick people with flashy, official looking documents or websites, or convincing telephone sales patter, with the aim of persuading them to send a processing or administration fee, pay postal or insurance costs, buy an overvalued product or make a premium rate phone call. Doorstep Scams are crimes carried out by bogus callers, rogue traders and unscrupulous sales people who call, often uninvited, at people's home under the guise of legitimate business or trade.

How you can help

It's easy to get involved. Already more than 27,000 people, from all walks of life, have signed up to help and spread the word. You can attend a short awareness session in person or you can complete the online training (it only takes about 20 mins).

Visit the Friends Against Scams website: https://www.friendsagainstscams.org.uk/

'Message in a Bottle' Emergency Info

Thu, 27 Jun 2019 13:11:46 GMT

Lions Club initiative supported by GP's & Pharmacies

What a great idea from the Lions Club! Special stickers, inside a person's house and on their fridge, to alert emergency services personnel that vital health information is stored in a plastic bottle in the fridge. This can save valuable time for people suffering from conditions such as diabetes, allergies, disabilities and life-threatening illnesses.

The Message in a Bottle kit includes a form, where personal and medical information is detailed. This is placed in the distinctive bottle which is stored in the fridge. Paramedics, police, fire-fighters and social services support this Lions life-saving initiative and know to look in the fridge when they see the Message in a Bottle stickers.

The bottles are provided free of charge by Lions clubs in their local communities thanks to generous donations from the public and businesses. Many health centres and chemists promote the scheme by displaying the kits for members of the public to take away.

Quantities of bottles can be ordered by Lions clubs and other organisations using the Message in a Bottle order form available on the club's website http://lionsclubs.co/MemberArea/message-in-a-bottle/

Free Moving & Positioning Course for Nottingham Carers

Thu, 27 Jun 2019 12:44:14 GMT

Are you a Carer for someone who lives in the city area of Nottingham?

PerCurra, in partnership with the Carers Trust, are offering a free Moving & Positioning training course on Wednesday, 18th September 2019 from 10.30am until 2pm. Places are limited so, if this course will help you, contact us now to book your place. Telephone 0115 969 6108 and ask for David Bailey or email dbailey@percurra.com

This course teaches the principles of physical movement and manual positioning of a person and how to safely move someone. You will also learn how injuries can be caused and how to prevent them.

The training course is for Nottingham City based carers and will be held at PerCurra's training venue at 117 Trent Boulevard, lady Bay, West Bridgford, Nottingham NG2 5BN. Public transport from the City Centre: bus number 11 from parliament Street or Angel Row.

Nottingham Carers Roadshow

Wed, 01 May 2019 18:08:39 GMT

Why PerCurra sponsor the Nottingham Carers Roadshow

The annual Carers Roadshow takes help and information right to the heart of the communities in the City and County of Nottinghamshire. PerCurra is proud to support these local events once again and this year is one of the main sponsors. We will also have a stall at many of the venues.

There are 21 events organised, starting on 14th May and running through until 30th August. For a full list of dates and venues click here.

The shows are free to attend for both visitors and stallholders. Each show runs from 10am until 2pm.

Any organisations interested in having a free stall at a Roadshow venue should contact Trevor Clower to find out if there is space available carersroadshows@outlook.com

Trevor founded the Carers Roadshow in 2013. As an unpaid carer himself he fully appreciates the isolation many carers feel. His aim is to provide support to the people who dedicate their lives to looking after a loved one.

Hidden Disability Help

Thu, 25 Apr 2019 18:15:32 GMT

Sunflower Lanyard Scheme for People With Hidden Disabilities

A special assistance scheme to help people with hidden disabilities is being made more widely available.

The Sunflower Lanyard scheme, first introduced by Gatwick Airport, has been adopted by many other airports and is being trialled in 37 Sainsbury's supermarkets. The scheme helps those with a number of disabilities, such as autism, dementia, visual or hearing impairment. The lanyards can be collected from the Special Assistance Desk at airports and Customer Service Desk in participating Sainsbury's stores. The lanyard alerts staff that the person may need a little more time with certain tasks or be dealt with in a calm manner.

New Branch Registration Complete

Thu, 18 Apr 2019 18:36:04 GMT

PerCurra Grantham & Newark branch registered with CQC

PerCurra home care’s newest branch, covering the Grantham and Newark areas, is now registered with the Care Quality Commission (CQC) to deliver a range of personal care services.

Branch owner Andrew White said: “I am delighted to have obtained CQC registration. I am really looking forward to developing a team of dedicated carers who will deliver an excellent standard of personal care to clients in Grantham and the surrounding villages.”

PerCurra was founded in Nottingham in 2008 and has won awards in the care sector as well as the business sector. Across its branches in the East Midlands, North London and Essex the company offers services to support people who need help live to independently in their own homes.

The Care Quality Commission is the independent regulator of health and social care in England. Its purpose to ensure health and social care services provide people with safe, effective, compassionate, high-quality care.

Celebrating at the Great British Care Awards

Tue, 12 Mar 2019 20:17:06 GMT

Our finalist has a night to remember

Our National Finalist Sarah Wilde celebrated in style at the Great British Care Awards. After winning the regional Home Care Frontline Leader catergory last year Sarah was invited to the spectacular gala dinner held at Birmingham's ICC on 8 March. The night was packed with entertainment which included fun and laughter from TV's Alison Hammond and singer Ray Quinn.

PerCurra Managing Director Gill Heppell said: " We are so proud of Sarah. Being selected as a National Finalist is a huge accolade and well deserved. From day 1 with PerCurra, when she joined us as a Care Assistant, Sarah has embraced the company ethos and developed her skills. She shows great empathy with clients and they have been delighted to see her recognised at a national level.

"The Great British Care Awards celebrate the wonderful individuals who work in the care sector and PerCurra is proud to be involved."

Photo caption: (from left) Gill Heppel, PerCurra MD, TV's Alison Hammond, Carole White, PerCurra Nottingham Registered Manager, Sarah Wilde, PerCurra Care Co-ordinator (National Finalist Home Care Frontline Leader)