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Domiciliary Care Manager in Southend area

Location: Leigh-on-Sea, Southend-on-Sea

Competitive Salary + Bonus + Pension + Company Car


PerCurra support people making choices and taking control of their lives when independent living at home becomes difficult.
At PerCurra we adopt a client centred approach to identify what is important to a client from their perspective and find appropriate solutions to accommodate their needs as well as their wants. Clear communication is the essence of care delivery and at PerCurra we encourage open communication to allow our service to develop with our clients aims in mind. Clients’ needs and wishes are acknowledged and discussed throughout the process to support the rights of the individual.


PerCurra’s Ethos and Values have been developed after listening to the comments and experiences of those who have sought care for themselves or on behalf of loved ones. People do not want to 'make do' with care services that are available, they want and deserve:-


•    an excellent standard of care delivered by trained, dedicated staff
•    services delivered at a time convenient to them
•    care tailored to their wishes and needs


We believe that everything should be considered possible to give our clients the quality of life they wish for. If this presents challenges then we will do our utmost to find a way to overcome them.


Role Responsibility:


•    To comply with all CQC regulations
•    Safeguarding/Protection requirements are adhered to and met
•    Follow Company procedures re complaints procedure and handle complaints effectively and in line with company policy
•    To recruit staff teams
•    Effectively supervise and retain staff team members
•    To ensure all staff receive supervision and appraisals
•    To have responsibility for all care staff, to plan, allocate and evaluate the workload of all care staff.
•    To actively participate in the growth and development of the business
•    To have the ability to engage with your team to successfully deliver a new campaign that grows our customer base
•    To play a lead role in the development of good community care practices and procedures in relation to homecare services
•    To maintain effective assessment and review procedures
•    To ensure that all computerised and manual records are up to date
•    To maintain administrative systems
•    To write reports and maintain all monitoring systems
•    To ensure all Health and Safety requirements are adhered to and met
•    To ensure all KPI’s are met


Person Specification - Minimum Level 3 in Health & Social Care willing to or currently working towards level 5 - Excellent verbal/written communication skills - Ability to work under pressure and meet deadlines - Ability to build and maintain professional relationships with GP’s, Social Workers other HCP’s - Ability to lead, motivate and manage a staff team - Experience of leading or managing care and support environments - Good working knowledge of Essential Care standards and other relevant legislation - Evidence of continuous professional development - Ability to display empathy and warmth

 

PerCurra Brochure
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